Not the best. Mean. Didn’t give any value to me being a united silver member and lots of attitude.
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
Wish movie and music choices changed more often. Mostly same from a month or two ago when I last flew.
No food service almost missed because of first flight delays
Very friendly staff. The flight was on time. Need a bit heavy covers/blankets. It can get colder with a thin blanket.
Service was great, we had bad departure and bad arrival due to weather, but that we cannot control. Hats off to the pilot!
Best part: It’s operated by All Nippon Airways. It’s quite literally comfortable, reliable and respected from boarding to landing each and every time. It’s perfection without extremity in lavishness — it’s how flying should always be!
The crew was outstanding. And the food was surprisingly good. The chicken and the pasta dish were both delicious and I was supposed with a pizza twist near Landing. We hit a lot of turbulence and the crew was calm and kind. Loved the TV in screen. Tons of new releases.
boarding was uneventful. Snack was pathetic. A tiny fruit bar. Entertainment was limited to just select movies on your own tablet or phone. No live TV. I recently flew Jetblue and they had unlimited snacks and live satellite TV the entire flight. My seat was an exit seat, 20A. It was super uncomfortable. It felt cramped and the middle seat was taken up by a large woman who pushed into my shoulder and arm. Horrible flight.
Smooth boarding. I liked the pilots communicated potential turbulence upcoming.
Did not happen. After being late over and hour we had to embark and get rescheduled . I got my hotel voucher 1:36 am !!!! . The flight was cancelled past 10pm. I had to pay for my hotel and camp the next day till 23:30 for flight to london. Then change airport and pay myself for transportation to Gatwick airport. Never again I will use your services. Unfortunately I have to come back.
Bad experience with Air Canada. Our first outbound flight was cancelled due to weather, but the airline rebooked us 2 full days later and basically told us it was our problem and to go away. Then a further onbound flight was delayed for 12 hours. The airline booked us a hotel, but the hotel was unable to transport all passengers in its shuttles (the airline of course didn’t provide any transportation or taxi vouchers), so we waited hours just to get to our hotel and get checked in. Finally, on the way back we had ANOTHER flight cancellation, and the airline wasn’t able to get us on another flight until late the following afternoon. All told we lost 3 days of our vacation (including nonrefundable hotel booking) and arrived home a day later than scheduled. I will never rely on Air Canada to get me where I’m going again.
Your crew was so so so wonderful Only thing sound be great if you kept some phone chargers and converters rest 👌👌👌👌
Terrible. Flight delayed 3 hrs. 3 gate changes. Flight crew bored/unmotivated/churlish. Passengers encouraged to check carry-on bags, then long delay waiting for ANY to arrive at carousel , even though airport was quiet.
ground crew at Casablanca as well as at Montreal was not helpful at all. specially at Montreal airport, very rude .
All went extremely smoothly even during the busy Christmas travel season. This flight (when I took it) is a daytime flight (14:00 departure NZ time) so it was hard for me to sleep. Other carriers fly overnight (18:00 departure NZ time), which is much more conducive to sleeping. .
This was an Air New Zealand flight. All went very smoothly even during the busy Christmas travel period. Thank you!
For boarding, after family with youngsters, you should have 65 and over. Whatever rules, enforce them. It’s frustrating for those who respect them to see aggressive people rush to the gate out of turn…
Very unfriendly crew, Air Canada should hire staff that are willing to do their job and be friendly to others. Unmannered flight attendants.
A snack would have been nice instead of having to buy food.
