Our seats were all the way in back of the plane,
The seats on this flight were almost roomy enough to be the basic amount needed for human existence.
The crew were very nice. I would have appreciated a pillow for comfort. I had a special meal that was sloppy, but the salad was great. Thanks
The aircrew was solid, the flight was chill, I had no issues. The gate agent was not the best. I was trying to use a military bag upgrade to move my bag from under the seat to the overhead bins and he told me there’s no overhead bins on the plane, argued with me why booking put a military member in basic economy (I don’t really understand this) and made it an issue to even try to help me stating I’d have to call reservations to get a bag upgrade. When every other agent with United can add it at the gate, this man couldn’t be bothered.
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
My flight was delayed. They boarded us, then no sooner were we on the plane, they made us get off again and wait another 45 minutes before doing it all over again.
ANA was great. United was horrible. They bumped us from economy plus to economy and were supposed to contact us for a refund but no luck. We booked the seats 9 months in advance.
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
Ridiculously slow disorganized boarding, ended up 35 min late and people missed connections
Flight delayed. They made no attempt to get our luggage to our connecting flight so I am without necessities after they begged me to check in my bag. Still dont have it.
The flight was delayed at the last moment quoting an absurd weather reason. This delay led to an issue with my connecting flight. I was made to run (literary) from this flight to the next one ( as they preponed departure. I was still in my DCA to YYZ flight when the boarding started for the next connecting flight. After my sprint to get the connecting flight, found that no place for my carry on. Had to sit for 3 hours with my back-pack on my lap , it was the most uncomfortable and inconvenient journey with little to no empathy shown by cabin crew in both flights. Another poor show from Air Canada!! Cant help because of lack of options !!
Bad experience with Air Canada. Our first outbound flight was cancelled due to weather, but the airline rebooked us 2 full days later and basically told us it was our problem and to go away. Then a further onbound flight was delayed for 12 hours. The airline booked us a hotel, but the hotel was unable to transport all passengers in its shuttles (the airline of course didn’t provide any transportation or taxi vouchers), so we waited hours just to get to our hotel and get checked in. Finally, on the way back we had ANOTHER flight cancellation, and the airline wasn’t able to get us on another flight until late the following afternoon. All told we lost 3 days of our vacation (including nonrefundable hotel booking) and arrived home a day later than scheduled. I will never rely on Air Canada to get me where I’m going again.
Put first the requirement visible of the eta visa for no have problem in the airport at last time hour. Thak you.
All went extremely smoothly even during the busy Christmas travel season. This flight (when I took it) is a daytime flight (14:00 departure NZ time) so it was hard for me to sleep. Other carriers fly overnight (18:00 departure NZ time), which is much more conducive to sleeping. .
This was an Air New Zealand flight. All went very smoothly even during the busy Christmas travel period. Thank you!
Crew great, flights departed early. Is was a good travel day.
For boarding, after family with youngsters, you should have 65 and over. Whatever rules, enforce them. It’s frustrating for those who respect them to see aggressive people rush to the gate out of turn…
The seats for first class were so close together it was hard to get by one another to go to the bathroom. If I knew that this was first class I would have just paid and flown economy
A snack would have been nice instead of having to buy food.
The seats really could do with some extra padding. The staff member who checked me in at Calgary was amazing. Friendly and lovely.