Our seats were all the way in back of the plane,
Fight was delayed an hour due to operational issues ,then further delayed due to ground control for a total of about 1.30 hours. Salad was completely frozen and flatware was so cold you could barely handle it. Crew was friendly and professional and the flight was smooth. The aircraft was clean and well-serviced.
I was forced to check my carry-on backpack despite there being space - but it came out on the baggage carousel so fast it didn't even delay my pickup. Otherwise a good flight. Boarding began early (which was disadvantageous for me) but fine.
Very friendly staff. The flight was on time. Need a bit heavy covers/blankets. It can get colder with a thin blanket.
They canceled our flight and left us stranded to figure it out
There was no air on the plane and it was very hot.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
My flight was completely full. Making me very stressful with people walking around all the time. I believe airlines can do better for entertain people during the flight.
Moody attendants that can barely look up at the passengers. I’m all for people having an off day, but you can tell some Untied Airlines Employees have lost their zeal for their jobs
Flight was on Lufthansa, a United partner, after United cancelled our flight TWICE, and was great. Would fly Lufthansa anytime!
No pillow, blanket, or complimentary food provided on 5 hour flight
Actually as my experience with air Canada from Canada to Newark it was crazy for me because it was a lot of delays which for me it shouldn’t be like that, but I was able to coup with it so that was my experience I hope next time they will do good on that thanks.
They did great as being my first time flying with them I will consider flying with them again on my next trip.
Air Canada was great! From the airport at Montreal to boarding to the food on board the plane. The crew was great too! There was a slight issue with some other peoples’ tickets that I overheard about but the crew handled with care immediately to ensure everyone was comfortable and we could takeoff! Great experience with Air Canada
My experience with Air Canada was good. Great customer service… only a few delays and issues with the tunnel to exit the plain. I did not appreciate that we arrived at terminal D and had to go to terminal E to get the bags/ luggage.
Good service was quite limited but that is due to short flight.
All was good with comfort and ease of boarding. There was confusion from what gate to board at. Meant moving a long distance but I allowed plenty of time for this.
every single person involved showed their joy, working in the airline industry - it created a very pleasant atmosphere for everyone
The main issue i had with this flight is the crew kept the plane super warm. A number of passengers i saw were sweating and fanning themselves. When we asked if they could lower the temperature, all we got was some crass dismissal from the head flight attendant the she couldn't feel the heat cause she was going through menopause...?!
Had to wait to clean snow at end of ramp.
