The plane’s radio wasn’t working. This delayed the plane for an hour and a half. Then we all broaded and taxied down the runway only to get called back because the radio was still not working. Had to get off the plane and then find another plane making the trip 4 hours delayed. Maybe a different plane should have been chosen sooner?!?!?!
Poor and identical to the first two legs, except for the crew who were patient, professional and of pleasant and jovial disposition!
Was realllly smooth. It was delayed but we were well informed.
The free snack options are pretty pitiful for a 2.40h flight.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward into a very uncomfortable position and it is not removable.
The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline
Flight delayed over three hours. Arrived into SFO during rush hour and what would have been a one hour drive home took more than 2 hours. Very poor UNITED AIRLINES!!
Check-in was a little confusing. I paid for extra luggage, but when i checked in the system didnt seem to know. Arrived in Paris early after a late departure. Luggage arrived on the same flight with no apparent damage.
Flight got canceled after a 2 hr delay followed by the to crew timing out. No help with hotels, crew were rude, only help was via an online chat. Got rebooked for a non-direct flight 48hrs later. They could not have cared less regarding how this could create a medical emergency. They refused to give us access to our luggage because it was stuck in their transit area and had to remain their to be loaded on our next flight…so we have the clothes we have in and nothing else. They told us to “go buy clothes” ignoring the fact that Munich shops are all closed on Sunday. We were told we could get refunded for our expenses BUT one crew member told us it would be wise to spend as little as possible as it will “take forever to get your money returned”. I’ll never fly them again.
Excellent experience. Smooth boarding, flying and the staff was courteous.
Our Air Canada connecting flight to LAX was 45 minutes late which meant we could not make our flight from LAX to Aspen. Therefore we had to pay another $800 to get different flights so we would be home that day. So sick of late flights. Why have a schedule if you never abide by it?
Great experience. Crew were great. Boarding was smooth. Would request some Christian Worship for the entertainment.
Boarding was OK. The overhead bins on the Havilland 400 are smaller than the allowable carry on bag sizes, making the bags to be jammed in and as a result slowing the boarding process.
Food very bad. Traveled air Transat as well and their food, while definitely not "good", is much much better than Air Canada. Staff were professional.although I had no very personal exchange. Boarding at Charles de Gaulle airport was a miracle - calm organized friendly - compared to Pearson's in Toronto.
Flight from Minneapolis to Montreal was easy, breezy. Small plane, so not much overhead space. The seats felt slightly smaller than normal, but not uncomfortable for my body type. No screens in the seats for watching movies or shows, but I don't mind, I'm more of a reader.
Wheelchair help is not reliable & chaotic. No food and minimal liquids for a flight at 6;25.
Seat change. New seat 5 rows back from our group. Flight ok but we had to wait for half an hour after we landed for the gate.
Service was great. Flight was delayed an hour which made our connection very tight and stressful. But we fortunately made it.
Not on time. Only water for a beverage. Crew did not even pick up empty water bottles!
