Delays from united along with Newark air space caused delays. But an average flight! Unfortunately we come to expect delays from the airlines.
Checkin was painful and slow! Lady didn’t seem to know what was going on and couldn’t explain the delay. Seemed ahe couldnt see the computer scree and we couldn’t hear her talk through her mask.
Sucks ! All three flights I was on this trip were delayed.
Late out of the gate, late to takeoff. No screens on plane. Uncomfortable window seat.
I am not an electronic savy. I don't know how to maneuver the APPS for services. Why can't I just buy food without the apps.
The seats on the aircraft are like sitting in a rock. During the boarding process they recognize Active Duty Military, why don’t they recognize Retired Military. I’ve always preferred Delta, this flight confirmed why I still prefer Delta.
The ground crew in Houston were not friendly. The security staff were very rude and reflected an attitude of superiority with rude remarks.
Flight was quite late as there was no pilot Crew is usually excellent, this flight not as good as usual there were more mistakes, slower and less friendly service But honestly the aircraft was too cramped and uncomfortable for a 4 hour flying get so, do to the aircraft liability the very best you could ever do is mediocre.
Charging and entertainment didn't work. The meal was horrible. They only came by with the drink cart one time for the 8 hour flight. They did come by with water a couple times.
Bad, but r that was because Chicago to stl flight 14 hours late.
