The fight didn’t happen because I was rerouted to Trinidad as previously explained.
Everything was good. Flight was on time, luggage pickup was quick. The staff were great. Could not ask for anything more.
We were delayed 3x and because I didn’t purchase my tickets directly from United Airlines I was told I Have to take care of it myself so I called Underpricer and they helped me but before I changed my flights I took the risk of sticking by what my tickets were and was lucky to have gotten on the original all flight with only 15 mins before take off. not sure if I will do this again
horrible website for checking in- no option just to write the passport number; ludicrous
Flight attendant gave incorrect information and no immigration/customs forms!
No food service almost missed because of first flight delays
Cabin crew was very friendly, requests were satisfied promptly and cheerfully, and the cabin was reasonably clean when I boarded. The United lounges at Newark and Heathrow are always well-run and comfortable, especially Newark. I look forward to the new lounge that will be part of the rebuild of Terminal 2 at Heathrow.
Plane left & arrived early- 5 Crew great. Wi fi - paid for 2, only 1 worked - so so. Waste of $. Coolie was good
Long wait before take off without an update for 20 minutes. Flight was good otherwise.
Flight delayed over 2 hours . I was flying bussiness never got food cause they ran out of what i wanted
