Flight was delayed by and hour but were informed beforehand
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
Flight was on time. Seats (economy) were very comfortable and food was excellent. The bad thing was that after landing it took an hour to reach arrivals. We had to wait 15mins to get off the plane and then had to board a bus which moved very slowly and took almost 30 minutes.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
We had to deboard using stairs. Why didnt you have the aero-bridge?
The ground staff on Islamabad is horrible. The on board services are excellent.
Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience
Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.
The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep
I have flown Qantas multiple times in the past it seemed this flight the plane had less seat room or the seats were way less comfortable than before. Everything else was about the same. Thanks
Our baggage didn’t arrive with us on the plane. Need I say more?
I got upgraded from economy to business, and the experience was outstanding
I have taken this flight many times. It is ALWAYS late. Every time there is significant delay (1-3 hours) before boarding. It’s very consistent. Even after boarding the expected landing time was delayed twice. The seats are very narrow and cramped. Food is barely editable. Considering an economy ticket often costs about $2,000 it’s one of the worst services ever.
nothing to complain about w/the food, and professionalism of the crew. i just cant stand being on a flight for that long of a time.
Everything was great from the staff to the seats and food. The plane was timely taking off and landing.. I couldn't have asked for a better experience (especially on such a long flight)
Terrible. 6 hour delay with no explanations and only 15 dollars in food credits. A disaster. I'll just leave it at that.
Much better than I expected for such a long flight.
Flight was cancelled about 1.5 hours before departure. Replacement flight provided scheduled 1 hour later. Late boarding, late departure and arrived Melbourne nearly 2 hours after originally scheduled.
Great flight and attendants. Seating is a bit weird. The extra price seats aren’t too worth it.
Should have had business class line in immigration. Food quality suboptimal
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.
Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
In never flown this flight, because my flight coning from Barcelona was delayed.
Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.
Etihad flight sector is a local . .give the same quality upto destination
Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.
Aer Lingus was the actual airline so they handled everything professionally.
They lost my special meal request and tried to tell me I didn't request it. I had the proof. Then they tried to get me to eat food I can't eat. No apologies
Reasonably comfortable. Plenty of room. Crew were attentive and continually informing passengers of position. Although stuck in runway for 1 hour, weather issues, it felt like we were the crews first priority
Although it was an overnight flight, the crew could’ve have made more refreshment passes.
Attentive, efficient and pleasant flight crew. Easy to obtain seat selections and exit row. The only issue but one that affected the entire flight was a very uncomfortable seat. Seat design permitted no movement and was very hard and raised toward front of seat.
We already had a five hour layover in London, and then they cancelled our flight about half hour before we were due to board. They wouldn't give us access to the lounge and hanging around the extremely busy terminal for another three hours until our next flight was crappy. 8 hours in a busy terminal is awful. The least they could have done was give us access to one of their quiet, comfortable lounges for the inconvenience. I heard from others that they do this a lot -- cancel these short flights if they're not completely full. When we got onto the next flight it was absolutely packed and uncomfortable. Just very disappointing. British Airways used to be a great airline to fly with, but it doesn't feel that way at all now.
Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.
Flight was delayed. Thankfully I wasn't in a rush. The airport experience (shops, amenities, ample restaurants, coffee shops, seats with charging) was very good) was very good as was the boarding which was orderly and organised. The flight was short so whilst there was no entertainment I thought that was ok especially in the age of smart phones and kindles. It would have been nice to have usbc charging supported at my seat but again it was a short flight so no drama. Overall a positive experience flying from London to Edinburgh with BA.
Overall a good experience. Heathrow was quite crowded and we did not knew the boarding gate just very late. Kayak sent a message with the gate number, but BA no and also it was not shown in the airport screens. so I had to wait until BA offered the gate number, as a result we didn’t have time to eat because we didn’t know how dar were we from the gate..
Excellent service smooth flight f or the most part food was right now.I'm expectedly good.
