Some Crew were distinguishably fake in their interactions with passengers.
The food was amazing on our flight. So many options for movies and shows to stay entertained for 12 hours.
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
Not too happy with ground staff at Dubai airport. We had asked for wheel chair, and we were told to walk a long distance, poorly organised. And then at boarding to Mumbai flight wecwere treated rudely by the local Emirates staff forced to check in our cabin bags, we told them we were transiting.
I was not allowed to upgrade with miles whereas others were. That’s a pity
More organised boarding process. It was a circus. Otherwise absolutely top class flight
Emirates is good airlines. But there plane seats were very small and congested. Need to little good and big seats in economy class.
Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.
Better entertainment; the lack of it made the very long flight even longer
I am vegan. The food was balanced, tasty and enough. I enjoyed the ride. The crew was very friendly and went out of their way to please the passengers.
same as previous comments. i hate being on a plane that long. no problems w/anything else.
nothing to complain about w/the food, and professionalism of the crew. i just cant stand being on a flight for that long of a time.
Everything was great from the staff to the seats and food. The plane was timely taking off and landing.. I couldn't have asked for a better experience (especially on such a long flight)
Flight is overpriced. Quality of service is poor. Constant delays. This flight again was multiple times delayed. The relaxed and careless attitude of staff is appalling. People are busy and it does matter if we do things more efficiently than chilled out. Once the flight was ready to depart we had more delays due to the careless approach of boarding passengers. Food is highly processed with limited options and super unhealthy. Leg room is shockingly bad. Even the biz class is pretty bad. Coupled with the horrendous prices Qantas only benefits given Australia is their home market. Otherwise they are not competitive at all.
The flight was good, long obviously but smooth. The seats are pretty small, definitely notice a difference for long haul compared to Emirates or Cathay Pacific it’s more like medium haul seating for space. Food options were good, children’s meals were good for my fussy 3yo.
An extremely long flight packed in like sardines. But they feed you often with meals,drinks and snacks. They have a lot of movies and audio books
It’s a very long flight and there are so many people on board. Perhaps a warm washcloth now and then to freshen up
The crew was very helpful to my family, especially when my daughter became sick during the flight. Will fly with them again.
Perfect. The flight was on time and the crew were very friendly and helpful.
I have never had a problem with flying Qantas, so this flight was the same as any other.