Entertainment was good. Food was mediocre. Service was mediocre. New plane was smooth
It’s not bad, simply it’s not as it used to be years ago.
Disappointing. Too many let-downs, in delays and communication, by both Lufthansa and Discover to put in an email. I am resigned to the fact that this is what I should expect from all airlines. Unfortunately.
We were disappointed not to be able to buy out preferred seat from date of my original booking, which was about 40 days before the trip. When we arrived in Hannover on the Oct 10 I tried every day and the weed site said I have to wait until ck in, did that and still was not able to. Get to the airport and out seats were separate from each other. The crew was able to get seats together, was not the most comfortable. Don’t understand why this happened.
Rushed due to connecting Lufthansa flight delay Seating very tight and uncomfortable with poor leg room Long lines for rest room
Seats were very small and of poor quality. Service was good.
Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!
I missed my flight because previous flights came in late. Customer service hard to find and could not reschedule for the same day. Many people appeared to be behind the customer service counter, but only one or two willing to speak to the public. No offer to find alternatives My experience frustrating Very bad
Flight took off late. Flew business class. Lunch choice was chicken or vegetarian gruel. Chicken was gone by the time the flight attendant got to me. Got the salad, rolls, and desert. Skipped the vegetarian gruel. Almost broke a tooth on the roll. Suspect at it was least three days old...bird food. Wheelchair service (for spouse) at ATH was outstanding. Wheelchair service at FRA was mediocre as usual/expected.
Well the flight was 3 hours delayed taking off which lead to missing the next flight in Newark and an overnight stay in a hotel (at my expense) for a next day flight, 1.5 hour long immigration line, etc. Let's just say my travel experience wasn't pleasant.
