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They cancelled our flight and one after and then crammed everyone on a late flight. Refused to give us a meal voucher because the delay was less than 3 hours. In the end the delay was 4 hours. No reason was ever given for the cancelled flights. Fly Southwest!

The temperature on the plane was too cold and the food was not very good. Everything else was good.

There was mention of a complimentary magazine but none were in the seat pockets. The flight is short so understandable not having food or a snack.

Flight delayed. Then left much later than new time. 88 year old dad waiting at Kona airport for ages.

This is my first time flying Hawaiian. It was so disorganized and poorly coordinated, resulting in the most unacceptable delay

It’s really tough when you purchase tickets and you are unable to purchase your seats, and just get random seats when you are traveling with someone.

The flight from HON to Hilo caused a few problems, but we were helped by the checking agent at Hawaiian Airlines with tech assistance. My wife & I are in our 70's and not QR code savvy. But we are learning.

We had lie flat seats, which are nice to have for overnight flights. Economy was almost empty, so many there had entire rows to themselves

The service was great and the crew was so friendly and attentive!

Flight attendants were friendlier than on previous flight from HNL-BOS