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Everything was great from the staff to the seats and food. The plane was timely taking off and landing.. I couldn't have asked for a better experience (especially on such a long flight)

It was very nice. I will try to fly with Qantas whenever I can.

Much better than I expected for such a long flight.

Flight was cancelled about 1.5 hours before departure. Replacement flight provided scheduled 1 hour later. Late boarding, late departure and arrived Melbourne nearly 2 hours after originally scheduled.

Great flight and attendants. Seating is a bit weird. The extra price seats aren’t too worth it.

Don't irreparably damage my luggage, don't stand around talking in the kitchen area of the plane when a passenger is waiting to speak to you, don't run out of a meal selection so have me end up eating bread for dinner. Lastly, regarding the code-share flight from DFW to JFK....STOP PARTNERING WITH AMERICAN AIRLINES - THEY ARE THE WORST AIRLINE IN THE WORLD! The delay, followed by another delay, followed by disorganized boarding, followed by stale snacks fit for a rodent, followed by a pilot who literally slammed the plane onto the runway when landing causing quite some concern among the passengers.

Too many passengers are bringing on too many large items as part of carry on baggage where it should be checked in. This is not the fault of Qantas but the stupid mindset passengers have now about trying to bring anything and everything on as carry on luggage where it should be checked in.

Enjoyed the flight with attentive flight staff. Thank you Qantas.

Better than expected, normally I don't use this airline because they are too expensive for me, but if you can afford it, good on you, you won't regret it. Regards.

I was thrilled with the bottle of water, blanket, pillow, earphones, and little packet of toothbrush, toothpaste, earplugs. I was very satisfied with the meals and snacks and drinks. I alao was very grateful to have a seat that backs up against the lavatory, as it made it very easy to get to the bathroom without being jumped in line, as so often happens in the airplane. Of course that was just a random strike of luck, but it really made a difference.

Paper boarding passes needed, so you need to add the time at the kiosk or desk to get them at the airport

The boading process was fine. Had to wait for bus from tarmac to terminal. Had to go through 2 or 3 security checkpoints in Lima to make next connecting flight.

The sits were very hard and after an overnight flight my back was hurting. The food was very bad and poor quality, I was very hungry but I could not eat the food, I tried but the it was so bad , I don’t think my dog would have eaten it either. No kidding?!!! The Crew was lovely, the bathrooms were spacious and the entertainment was good. When I arrived in Madrid I was given the incorrect instructions by the woman who was at the desk for connecting flights information for LATAM airlines. Due to this I missed my flight and my luggage was lost. Consequently I had 3 passport checks and security checks in and out of Spain!!! The terminal T4 and terminal T4S are a different thing And they are very far apart. My flight was scheduled to exit at T4S and they send me to T4, I went to T4 they send me back to T4S and I had yo take a train and check in and out this time I was exhausted and wanted to cry. Eventually a crew member of LATAM felt compassion for me and saw my predicament, she said I had no time to go back to terminal T4 again so she rescheduled the flight. My baggage was lost and I had to go to try to find it at midnight. It was a real nightmare. Just thinking about it makes me angry. This Airport in Madrid is not easy to navigate, so please give people some real assistance and assurance. I SHOULD have not missed my flight There was plenty of time. It was miss information of people who don’t care, don’t read and don’t listen and unfortunately that is their job. Not happy at all

It was a long and boring flight with no entertainment and no meal only a drink and very bad bag of chips

The crew was super friendly and respectful, they made me feel well all the fly , thanks delta

No food optional ( they offer just pasta, no second option, the soda without carbonation, I asked for snacks and they said give a minute, I never got it) I believe they (crew) don't care about it (people)

The crew was amazing. The best in the last times. Great group of people.

Check-in was a total disaster, almos a full hour in the line

On time. At least they offer a drink and a small snack. Plane was clean

You delayed my trip three days for no reason other than your lack of preparedness, did not offer any compensation, including food or a bed. I couldn’t trust you so I moved up my return flight and lost another day at the end of my trip to hopefully make sure I make my next flight. I will never fly LATAM again. You have the worse accountability and reliability and clearly do not care that your clients have lives and what it cost to fly to another country.

Flight delayed over 2 hours . I was flying bussiness never got food cause they ran out of what i wanted

United service is way below par when compared with other airlines like JAL, ANA, or EVA on the same route especially for business class.

Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse

Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.

Lady was a bit rude during boarding and I was being nice to her.

Our flight was delayed three times. It took us 17 hours to get home.

Flight was delayed due to the late arrival of the catering truck, which is quite unacceptable. There was a beverage service, but no pretzel, or cookie, or nuts were served in coach.

This was a Lufthansa flight, not United. The CSA at the counter, Ashley, was not only incompetent, but quite rude. Me and two other PAX waited over 7 minutes standing in front of her and another CSA and they ignored us. We joked that we must have accidently taken invisibility pills. She could have at least said "I'll be with you in a moment, I'm currently....". I could go on about how rude she and the other CSAs were (whispering, not communicating with me, blaming the situation on others, etc.). She would not work for me. Then, she gave me literally the worst seat on the plane. the worst. My seat kept getting bumped (rammed twice by the crew with their carts and about every 5 minutes by someone using the bathroom), listening to the bathroom all night, crowded seat, etc.

Do not like the feeling of being in the basic economy. Everyone should feel good no matter what.

Food was terrible Not many options Stewards dont care Delay

Great experience. Crew were great. Boarding was smooth. Would request some Christian Worship for the entertainment.

Very good. But seat selection was not good. We were put on different rows. Would have been nicer to sit besides each other as a couple.

Both fights were delayed. Food could be better comparing to other international flights

I needed to catch a United flight. There wasn't enough signage or help on arrival to navigate the transfer.

Could have a somewhat larger snacks. Appreciate the free wine.

Not on time. Only water for a beverage. Crew did not even pick up empty water bottles!

The flight was cancelled and air canada does not want to refund

Flight was cancelled had to stay 29 hours at airport for next flight to Washington DC then to CVG

This is the first and the last time I ever fly Air Canada. The seats were extremely uncomfortable, no leg room. My back was throbbing by the time the flight was over. I payed both flights up and back for internet and both times had trouble connecting all while the clock was ticking on my payed subscription. Here's the worst part which I have never experienced on a flight before. the flight attendant would walk down the aisle with the drink cart and only give out drinks to selected passengers. This was not a big plane, there were not that many passengers! We were totally ignored, I had to ask three times for my husband to get a drink. My son and his girlfriend were sitting across the isle from us and received a snack but we were never offered a snack or anything. My son's girlfriend had children sitting behind her who were continually kicking her seat the entire flight. I have never wrote a negative review for an airline before but after spending my money for four seats I was extremely disappointed in your service.

Flight was canceled 2 hours ahead. Just as I arrived at the airport