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Business class on this plane was adequate, service, amenities, swag, and crew was amazing!

We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane

I was not allowed to upgrade with miles whereas others were. That’s a pity

We waited over an hour to check our bags in and get boarding passes. We arrived 2 and 1/2 hours before the flight, and it was still very slow. That crew was very friendly and very helpful

Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.

Good food and staff. Flights were delayed making catching the connecting one tough with no time to stretch in between

When you buy emirates you don’t expect low cost. Boarding by bus. Seat will not incline. Line before emergency exit. Eating tray hits belly (and I didn’t grow lately). Entertainment on demand by payment.

Meals were delicious, however I got hungry between dinner and breakfast.

When you buy Emirates you don’t expect low cost. Choice of coffee/tea vs water. Entertainment on demand. Seat distance won’t allow food tray to extend without hitting belly (and I didn’t grow lately)

POOR CREW BEHAVIOR. RESTRICTIONS ON FOOD. FEELS LIKE ECONOMY CLASS.

Our male flight attendant was top notch - wish I could remember his name. Boarding is never fun when I have to ride the shuttle to the middle of the tarmac and pull my carry on bags up the stairs to my seat. My knees are banged up and my shoulders give me pain, so the flight started off poorly. The seat leg rests don’t recline completely so that makes is difficult if not dangerous to get in and out of the middle seats. The entertainment system touch screens prevented one from seeing the options. They are old and the software needs to be updated. I was on six planes in the last two weeks and able to see the flight progress without any stress. Couldn’t watch anything else. I do like Qatar Airways, just not a fan of a few things.

Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.

Do not overbook flights and kick out confirmed ticketed passengers :-(

Fly Qatar Airways is always amazing. Their service and care for details is really very good.

As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar

I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍

There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this

From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung

My flight was cancelled with no warning! I had to find out right at the airport when I arrived from my previous flight!

Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.

My experience was amazing. Very friendly hosts and impeccable service.

Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work

Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends

Awful seats, poor air circulation. Smelled like poop for 3-5 mins after someone used the bathroom. Child screaming for 13 hours

Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.

6 hour delay for connecting flight in Istanbul, no real information or support, spend night in lounge which was extremely noisy due to construction works.

First was canceled no compensation second day was delayed Worst airline I have ever seen

It was a good experience, it was just the the connecting flight after that was a problem.

we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.

Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

Etihad flight sector is a local . .give the same quality upto destination

Liked leg room Disliked unable to book to sit with my family on same flight without paying extra

1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight

It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.

The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight

Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.

Food & service very good next I will pick up again

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced.

Everything was not satisfactory - the flight was delayed, staffs were ok but they didn't speak English well. I am from east Asia (not Chinese) and they didn't care enough to remember that I wasn't Chinese but persistently spoke chinese to me. The flight announcement in english wasn't clear to understand.

I wish I had been able to choose a vegetarian meal. Crew friendly and helpful. Seat was ok. All quite efficient and pleasant. Would recommend for inner China travel for sure.

The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.

It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in

We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !

The flight was delayed for almost 5 hours, but I understand that it was not up to the company, however how they could handle the situation better, they never apologized for that delay, moreover despite passengers being there for 7 hours only thing they did was to give a bowl of instant noodles, afterwards on the plane tiny snacks, people were there starting from lunch time and we’ve arrived to destination at almost midnight