In this long haul flight, flight attendants never stopped moving and giving excellent service. Very impressive. Very comfortable seats and excellent food
Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
Crew members, pilots and flight attendants are excellent. Beside, that, customer service is very lacking in all aspects of Turkish airlines
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Everything was great except that everyone were putting backpacks and small bags in the overhead compartment instead under the seat so there was no room for carry on-s
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight
My flight has been changed twice so far. Disappointed with Turkish!
The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.
Not that great. There were no entertainment screens, internet, or any way to track the flight path. The seats were fixed in order not to recline at all. The crew and the staff at the check-in counters were the only nice thing.
We had to pay extra for seats and bags (even for an international flight). I paid for extra comfort seats, but it was under an overhead bin that the crew used for supplies. I paid extra hoping to get sleep. We were constantly woken up by the crew opening and closing the bins. Our seat shouldn't be considered extra comfort. We paid significantly more than the rest of the cabin for these seats
The luggage is still in transit and the ground staff at Heathrow airport very rude and uncooperative. If I was you, I would fire them straight away. Bunch of incompetent folks.
No land services during boarding, specially while moving from terminal to another
The flight was okay, but legroom was tight for me and I’m only average height, although at 30” legroom is comparable with most other airlines. Not much room in the aisle either making the trek to and from the toilet difficult with passengers standing in the aisle. On the whole, it’s probably on a par with budget airlines and the ticket process extremely competitive.
Nice experience. Baggage arrival in Mumbai wasn't that quick and needs improvement.
Flight was fine, food better than anticipated and flight attendants were helpful and friendly.
Flight was fine, food much better than anticipated, and flight attendants were helpful and friendly!
Staff and crew where very nice and friendly. Just need to improve the timming om the meal and beverages.
Lost our luggage going to Spain. Missed our connecting flight returning to home
