Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
Seat 💺 was all the way on last row. Food was okay .
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep
Usually Emirates is my go to Airline on this flight: 1) All the crew seemed very inexperienced 2) Meal service for 7 hour flight was very slow - slowest I have ever experienced. 3) ONE flight attendant in economy serviced everyone on the left aisle in 2 cabins - thats 6 passengers per row (half the row) and over 30 rows of passengers. The others were no where to be seen. Thats pouring drinks and serving trays and offering options of meal and drinks for 180 passengers. by herself. In most flights it's 2 attendants per cart servicing one section. 4) Meal was not served till 3.5 hours later for some passengers at the back. 5) As a result only one meal was served even though the menu explicitly said 2. 6) Everyone was thirsty and starving 7) There were 2 loud crashes at the back galley 8) One passenger was out cold due to the sleeping tablets he had taken. The Flight attendants in their inexperience chose to try wake him up and create a situation where passengers were panicking and the passenger finally woke up and was annoyed. 9) They chose to wake up every sleeping passenger to feed them rather than move past the sleeping passengers. Do they know how hard it is to actually sleep on a plane?
The crew were friendly, dressed professionally and helpful when needed. The food was good to very good. The seats were comfortable and entertainment selections were excellent. For that long of a flight Athens to Newark Economy is a little tight and the space became uncomfortable about mid-way. Next time I would try and get a Premium Economy seat. Especially for the return flight when one can be less enthused and tired. On the way to a vacation enthusiasm can outweigh discomfort.
Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment
One of the worst flights I took in My life, delays after delays, then the AC is not working and we were living in a sauna,& we were sweating like pigs. and this even before take off. Next we arrived late one hour late, baggage claims worse than the delay itself add to that one more hour to get our luggage. I am extremely disappointed and my experience is I’m never going to fly on Emirates airline. Immigration was the only good thing about this trip. It took us seven minutes to go through to the luggage claims.
No Vegetarian options onboard, made to wait for a long time for boarding
Food could have been better. Too many passengers getting up and down all the time.
Everything was great keep up the good work 😁, can't ask for more.
Check in was easy through self-check-in kiosks just like domestic flights. Staff onboard were fantastic. Some "book the cook" good options weren't great, others really good. Entertainment options a bit limited to what I've experienced on Qantas. Overall a good flight though, especially for the price.
The food options and quality could use some more excitement and variety.
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
Crews were very caring and polite. Washroom was surprisingly clean. Overall experience was good , only food choices was very limited. Thanks
Timing very good from sfo to Singapore and service was awesome and economy class seats are great overall very good experience thanks
They made 22 hours aboard aircraft very enjoyable. I was very impressed with the attention to detail and level of service. Singapore airline will be my preferred choice going forward.
My groups frequent flyer star allianceUnited airline miles was not accepted. The Singapore premium economy bag had to be requested, it was very lacking- no toothbrush. I paid more than double than economy but could only use the bathrooms sharing with economy which was hardly available and had to wait in line. Is the 2X $ worth it just for a larger seat???? It is questionable. Seats were not that comfortable. My husband’s seat had white stains on it- had to wipe it down. Our headphones did not have covers on it. Food- way too much.
Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them
I recently travelled in Business Class with Qatar Airways, and overall, it was a pleasant experience. The cabin crew stood out for their kindness and professionalism, making the journey truly comfortable. The food exceeded expectations and was exceptional in both quality and presentation. The boarding staff was courteous, though I would like to mention that the staff member responsible for checking tickets during boarding could benefit from additional training to be more welcoming. A warm and hospitable approach would enhance the passenger experience significantly. However, one aspect of the journey was particularly frustrating. The in-flight entertainment system was disappointing, as the headphones provided did not work at all due to a loose connection. This significantly impacted the experience, especially since the flight also lacked Wi-Fi service. Addressing these issues would greatly enhance the overall travel experience. Lastly, I would suggest implementing a section-wise boarding process to streamline the boarding experience and minimise potential challenges. I appreciate the efforts Qatar Airways puts into delivering high-quality service and hope to see these improvements implemented in the future.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
Seating is terrible, having seats so crammed is unacceptable for a 15-hour journey. I cannot stress enough how uncomfortable it is to sit in such an aircraft. Leg space is roomier in a domestic aircraft. I have not experienced this kind of crammy seating in domestic flights either in the US or other international airlines overseas.
No difference between US airline and Qatar. Both cramp as many people. The airline seems to change planes without notice choice is seating when making reservations online doesn’t match the plane a passenger is on. Especially paying extra. Nothing special No different than US carriers.
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Being a platinum member, no attention given. No towel or tissue provided.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
Planes was old - business class seats looked like they were installed in the 80s
American Airlines was their usual junk service — but at least it got us down to LA. I was more irritated that while they codeshare with Alaska Airlines in Seattle, they could not out our flight on one of these, opting for one of the small SkyWest operated American Eagle flights — and causing a 14 hour layover. Which I accepted due to a $2000 difference in airfare — that said it was irritating for a flight that usually would have cost around $100 extra, if that.
same as previous comments. i hate being on a plane that long. no problems w/anything else.
Good communication regarding any updates time of flight and flight delayed. The fight was delayed by two and half hours at eleventh hour. That was unexpected, especially when you international passenger.
It was very nice. I will try to fly with Qantas whenever I can.
Terrible. 6 hour delay with no explanations and only 15 dollars in food credits. A disaster. I'll just leave it at that.
We paid for business class seats for the comfort that comes with that but couldn’t use the bathroom as it was full all the time.
It’s a very long flight and there are so many people on board. Perhaps a warm washcloth now and then to freshen up
Enjoyed the flight with attentive flight staff. Thank you Qantas.
The flight was delayed over 2 hours. We had to wait on the plane and the air conditioning was turned off. The food was average and the cutlery was wooden!
The flight was delayed for 30 mins. The overall experience was good.
Highly impressive. On time. Smooth and fast boarding and disembarkment. Really great service
The economy seats are much indeed roomier. Meals needs improvement.
It was okay overall but the food was very, very bad.
flight delayed 45 mins - missed connection - 1 hr layover became 8 hr layover waiting for next flight -
Fast boarding flight on time boarded plane back to front instead of stupid zone groups like US airlines do...
Baggage delayed for 2 days and still chasing for reimbursement of basis items. Very horrible customer care service.
Horrible airline. Missed my baggage and don’t want to reimburse for the basis items. Pathetic customer service
Horrible. No good food. Baggage missed to onboard and came after a day. No support to compensate the delay. Customer care cannot see the status of the complaint. No reply of the email.
Food was hood for airline food with good poftion and variety in meals. Frequency of beverage service was very low and amount of soda with meals was inadequate.
