$537 Find Cheap Flights from Jakarta to New Zealand

Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.

Wheelchair assistance to move through the terminals and to/from the plane door was excellent. No vegan snack on the flight, only something with salami and cheese in it.

The old Plane had not been cleaned properly in a long time.

Planes was old - business class seats looked like they were installed in the 80s

Our baggage didn’t arrive with us on the plane. Need I say more?

I have taken this flight many times. It is ALWAYS late. Every time there is significant delay (1-3 hours) before boarding. It’s very consistent. Even after boarding the expected landing time was delayed twice. The seats are very narrow and cramped. Food is barely editable. Considering an economy ticket often costs about $2,000 it’s one of the worst services ever.

I disliked the fact that they forced people to put up their seats during meal service

Everything was great from the staff to the seats and food. The plane was timely taking off and landing.. I couldn't have asked for a better experience (especially on such a long flight)

The service was excellent. The quarters were a little cramped in Economy, and we had to exist there for 18 hours.

We paid for business class seats for the comfort that comes with that but couldn’t use the bathroom as it was full all the time.