Short flight so no entertainment, turbulence so no food service - overall flight as expected
Short flight so no entertainment, turbulence so no food service - overall flight as expected
Great meal. Best seats ever! They need to teach other airlines how to do that.
Overall excellent but the Captain kept the seat belt sign on for far too long, especially at the beginning and end of the flight. It was 2 hours after take-off before the crew were able to start the service (on an 11 hour night flight, reducing our sleeping time) and the seat belt sign on went on during breakfast (90 mins before landing) and was not turned off again until we landed. This made for an uncomfortable journey of trying to limit fluid intake because it was unclear when the toilets would be available for use.
Food was not good. We asked for Muslim food and it was weird tasteless type of boiled veges.
Crew were pleasant, happy to be there and were a joy to be around. Entire operation was professional, well thought out and ran like a Swiss clock.
United flight from SFO to PDX was cancelled. I will ask for a refund. Had to book on Alaska
They announced food service but then never came around. We also couldn’t land so kept trying to get to runway and then had to come up and go around happened like 3 times and cause the child next to me to start throwing up
There was a snafu with confirming seats at check which left us in limbo for the second leg of our trip. I believe the ANZ app is not well integrated with the systems at the terminal resulting in this disconcerting error.
Flight attendants are always pleasant and helpful. Pilot kept us updated.
Just a hiccup being added to the NZ Traveller Declaration a bit late.
Business class Seats on the A350 from Nan to YVR were wonderful. The flight crew was okay but could do with better training. Toilets were clean but ran out of paper towels towards the end of the flight. The food/menu and the wine offered really needs considerable improvement. Dinner options were either Bolani, a beef sandwich (even this could be made much better), or paneer butter masala. Unfortunately, if you are not a fan of Fijian food, there isn’t much choice. Dessert was either turmeric ice cream or fruits but unfortunately, they were out of fruit! So the only option was turmeric ice cream. I’m not certain how many passengers like turmeric but I am not one of them. They need to cater to a more diverse group of people. Perhaps they need a new chef? The movies& tv shows were mostly older so I didn’t find that interesting either. It was however, fun to view the plane’s exterior cameras as we take off and land. The best thing about this flight are the business class seats.
Comfortable as one can get in Economy, food was very good, staff were super friendly & efficient.
Really liked the plane and business class seat. Food was ok but could be better. Service was very good.
Better connections, much better cabin crew, much cleaner cabin that Qantas, American and probably other carriers.
Better connections, much better cabin crews, much cleaner aircraft than Qantas, American and probably others.
Fiji left without me because American Airlines was too stupid to get to LAX on time. Fiji should have offered a standby on another flight but they told me tough luck. I will never fly with this company again.
The A350 aircraft business class experience was very good. Comfortable and well appointed pod, and supplemental bed pad available for sleeping. Food was very good.
Business class seats and amenities were excellent, crew very attentive. Slept well. Food good, lounge experience nice. Would fly them again. A350 aircraft excellent, very quiet.
The flight attendants were extremely friendly and helpful. Everything ran on time. I highly recommend Fiji Airways.
The experience was lovely in every respect. The crews were delightful.
there were not many new movies. The media choices is nothing compared to Emirates. Staff were excellent
BA Airbus A380 BC upstairs had 2 3 2 layout. The seat was comfy but access for those in middle or window seats had to climb over others fest to get to ailse when seats in bed mode. The layout was not nearly as private as other layouts. The staff was amazing as well as the food. Most airline food is average but this was restaurant quality.
Rescheduled after ticket purchased and issued, not 2 or 3 times and not a fourth but by 5 times, by Qantas, that's right, 5 changes! Forcing an overnight stay in Chile and need for visa. Qantas can no longer provide basic services as a national or international service provider. Professionalism is extinct and the provider needs to be mentored and educated in perfecting who to operate as an airline. Qantas is the spirit of Australian dissatisfaction.
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
Amazing! Was put on the earlier flight and I requested for an aisle seat and was given it. Thanks Qantas!
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
It was nice having space in the way back where it thinned out with passengers, most folks in the far back were able to lay down and sleep. That was a pleasant surprise. Made the 15 hr flight go by pretty smooth, watching a few movies and resting. I had previously never used an airplane toilet, but finally used one. It wasn't too bad. All workers were very helpful and friendly. Their hospitality was welcomed as well
The crew were amazing - A great job. They made me feel special and valued.
Qantas cancelled my flight for no good reason and rebooked me into a middle seat.
The flight met my expectations. It left and landed on time