It was our first time flying with China Airlines and had a very nice experience. The airline staff & crews both on the ground and air were very nice. Food on the plane was very good. Will recommend it to family and friends.
Not great, will likely try to fly another or maybe I should have upgraded my ticket? Needed Air…
My ticket did not indication which group I was in for boarding; the gate attended help me
Very routh cabin crew food is only 2 meals for 13 hours fry with them They should get better training how to service good super routh language and talking with customer
staff are super nice and effiecient! It was a very comfortable and relaxing flight
Boarding could have been a little bit better but other than that it was a pretty good experience. I think because of the stowaway to Paris France recently they are being extra diligent about boarding passes at the gate. But they boarded the back of the plane first, and that's something I really think needs to start in the USA.
Didn't like on this return inbound flights (from Hong Kong to Vancouver) Outbound to the Hong Kong was good.
I was ordered vegetarian food, but didn't services to me :(
Bars and restaurants in Taipei close early. The lounge isn’t very good, but better than the public areas.
Short lay over. Seat assignment was terrible. Was traveling as a family and end up being seated separately. Will not use underpricer ever again.
It was good for a short domestic flight. As no food ar entertainment provided, there should be a n/a rating available for those.
USB charging ports did not work on any of Air New Zealand flights
Economy was much nicer on the Air New Zealand planes.
At Coolangatta International it is difficult to hear voice boarding announcements when away from screen announcements.
Flew premium economy, well worth the extra. Much better seat size & space. Meals & snacks were lovely. Crew really pleasant. Internet is not great, not really useful for anything. Couldn't even send messages.
Everything was fine. Wish the wifi was free and included in the ticket price.
Nothing special short flight - all good - difference between 1 fudge and 2 fudge is obligation and thankfulness
The flight we had booked was cancelled due to bad weather conditions, but we were lucky to arrive at the airport quite early and got a seat on an earlier flight. The flight was mostly nice, but there were some hefty turbulences towards Queenstown. One of the passengers behaved hysterically. It would have been great if the crew had done something to calm her.
Major hassle with the weight of carryon luggage Having to repack bags at airport Not an issue in most of world Ridiculous issue considering the 400 pound gentleman sitting behind us
Overall experience was poor. In general crew was polite in speaking but that was all about it. I am vegetarian so I always carry a cup noodle box with me just in case. So I pressed "CALL" button for hot water for my cup noodle on my seat and waited for 10-15 minutes but nobody came. I personally took the box and went all the way to back of the plane. When I requested stewardess to put hot water in my cup noodle she refused as it was a "safety" hazard. I told her that you always serve coffee and tea these are also hot. But she still refused. I went back to my seat and from the seat I ordered hot water and it was brought to me without any problem. I poured THAT hot water in my cup noodle and ate. I was sitting in seat 36A, which was 2nd row in economy class. After eating my noodle I took the box and went 2 rows in the front where there was a kitchen to throw it. Again the stewardess there told me she didn't have a waste bin there and asked me to go back of the plane and throw it there. Tell me if above experiences are 'ok' for your airline??
Although the flight is goof and the crew is good, the way the airline charges you for every service is ridiculous.
They didi not provide wheelchair though we had requested. We had to run around for 40 minutes and arrange it from the airport!
I liked everything, this was classed as premium economy but it was much better than Lufthansas business class. Lovely staff, comfortable plane and an excellent seat arrangement. A very pleasant surprise.
Everything was good except the check in. Could not do it online neither on the machines in the airport. Needed special assistance from the airline desk clerk
Staff encountered friendly and helpful. Flight delayed 1 hour due to mechanical issue, but made it through Atlanta immkgration and security in plenty of time,
Basic experience, we were delayed causing less time to enjoy our destination and on the way back, we boarded when the flight should have been taking off.
reliable, relatively relaxed, helpful and kind staff and clean airplanes. No need for more.
Very poor ! Latam is really excellent in mistreating its premium passengers and their family. They should go out of business for good.
Only complaint is that the entertainment system wasn’t working on our seats and some others.
Very slow boarding, 1 hour late - uncomfortable chairs and crew barely speaking english even at the airport!
Friendly staff, surprisingly good premium economy seats allowing good sleep/ snooze opportunity and very good menu.
Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.
It’s a two prop flight so I had problems with my ears on re- entering ! But otherwise fine
I love flying with Qantas. There was no onscreen entertaining on this flight, and only a snack provided (not a meal) but still better than Jetstar or Virgin (in my opinion) so still happy.
Wheelchair assistance to move through the terminals and to/from the plane door was excellent. No vegan snack on the flight, only something with salami and cheese in it.
The old Plane had not been cleaned properly in a long time.
Planes was old - business class seats looked like they were installed in the 80s
Our baggage didn’t arrive with us on the plane. Need I say more?
I got upgraded from economy to business, and the experience was outstanding
I have taken this flight many times. It is ALWAYS late. Every time there is significant delay (1-3 hours) before boarding. It’s very consistent. Even after boarding the expected landing time was delayed twice. The seats are very narrow and cramped. Food is barely editable. Considering an economy ticket often costs about $2,000 it’s one of the worst services ever.
Overall, it was good. The only concern was that I couldn't charge my phone because the USB port didn't work after we took off. One of the crew members tried to restart it but never came back to me with an update.
Comfortable seats, boarding was easy and staff were very nice.
Flight was fine but a domestic flight was called by Jetstar international. This meant going through immigration and custom scanning twice. Long queues were experienced which were frustrating. We were using a wheelchair and exit at Perth needed a scissor lift as no air bridge provided. No fast lane at Perth for wheelchair. The staff were helpful but this system is poor.
The crew were great. The seat was older than an old Holden with a big metal bar sticking right into my back. The passenger next to me complained that hers was the same. The pre purchase system for food was disappointing as the pie/quiche took 20 mins to warm up, arrived too hot and with no utensils. It was one of the most uncomfortable flights I've ever been on.
Not very good, no food and not drink ( caffe or tea). Never ever fly with jet star.
Fabulous I have no issues with JetStar great service always use them to fly
Flight was as expected - we got what we paid for which was a base fare
Hardly we had overweight and we were asked to pay $75. We were checked by a female and weight was alright
Unaware of charge for carry on until i got to gate
I got what I paid for - flight was clean, staff were friendly
