I was in a middle seat where I felt a bit too cramped otherwise the trip was good
Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.
Headwind delayed our flight which wasn’t the airlines fault
We were not given option for meals since they ran out of the other option but good thing the remaining options tasted great.
Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
It was very good experience on board to Sydney with SQ.
Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.
The food options and quality could use some more excitement and variety.
Great airline. Excellent service, good food & lots of TV movies/shows to choose from.
I ended up in Lufthansa to Zagreb because of our delay
I darted through the Frankfurt airport to make my connecting flight. I asked if it was a possibility to upgrade and the agent did. This was the kindest gesture and it made up for the previous delayed flight and distress/anxiety of anticipating that Zi was going to miss my Frankfurt-Chicago connection. I cannot express my gratitude for the upgrade.. I am 5feet 10 inches do the leg space was amazing.
It was freezing. I asked crew member for a blanket and was told it might be in front of plane but I never got one. I turned off all the vents but still froze.
Exit row seat that cost extra to book had a bad monitor marked as out of order, so clearly something they should have fixed.
This experience was a complete disaster. At first the flight was delayed. No reason given why the flight was delayed. Once transported to the plane (by bus) and waiting on the tarmac, the flight was canceled. The next flight was 6 hours later and that flight was also delayed. Horrible experience and lack of communication from the airline.
Flight ride was good, crew members were great however they need to hire some better food caterer.
The boarding process was really slow. The air crew was amazing. Also the food options and the entertainment on board.
The staff are extremely rude maybe even racist, I’ve never been treated so poorly in my life. I will never fly with Lufthansa Mor Discovery Airlines again.
Good but entertainment system was not easy and very buggy
SAL to FRA - Original flight was cancelled less than 10 hours before scheduled. Did receive lodging at no cost for 1 night. Coordination between Lufstansa and hotel was very poor and we had to pay for a meal we thought was to be paid for. Traveling from SAT to Denver coordination between Lufstansa and United was very poor and we paid double for our check-in baggage. We are hoping to that refunded. We wish other airlines would fly to Salzburg as we plan to visit more often.
what would have been better would have been that my booking not been canceled by the system and had I been informed that the booking had been cancelled by the system I could have immediately rebooked and not found out that there was an issue when I was told by the system that I needed to book in. It would have also been good if either the booking agent or BA or anyone been in anyway useful. In the end I had to rebook a flight at an additional cost of $350. So no I'm not impressed by BA any of the other parties involved.
Much much better than my previous times on British Airways the food was spot-on and the service was really genuine and attentive
The flight was fine but they made me pay for my carryon bag because they said it was too big at the counter. But it fit under the seat just fine.
Friendly hosts/hostesses; dinner was of acceptable, but mediocre standard
Love the A380 - loads of room. Headphone socket on my seat didn’t work. Sounds like a trivial issue? Well when flying long-haul the in-flight entertainment is what keeps you going so when it doesn’t work it’s a disaster. Pay attention to the details please BA. Spoiled what was otherwise an excellent flight with the usual brilliant crew.
horrible! after going through hell and back to get a flight home after my flights got cancelled I also had a delay of 2hrs stuck inside the plane because of some technological problem.
Everything about the flight check-in was smooth no line the plane is clean and bathroom
They damaged my check in bag and when I filled complaint they gave some minimal amount which is not even sufficient to buy new bag. Vey unhappy with this experience.
We never made it onto this flight due to BA's lackluster organisation.
The crew were good. The flight was on time. The entertainment choice was ok. But the food was bad, tasted and texture were awful.
