Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
A great airline, no complaints at all. My experience with Cheap Tickets was very disappointing however. Two hours after purchasing the flight they called to tell me that the ticket price had gone up. I’ve never heard of such a thing. That is called false advertising; I will never use this ticketing service again and will warn all friends to never use it.
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
One of the worst check in process at the DIA as well as the boarding counter Changed seat at the last minute and assigned middle seat while I paid for window seat. Requested many times but to no avail . horrible customer service and very poor process Requesting refund for seat that was changed last minute
My flight has been changed twice so far. Disappointed with Turkish!
Great! Because it's on time...with great and kindness stewards 😇
It was very good and it was not my first time I always take Turkish air line for my travels
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
I have been flying Turkish Airlines for the last 5 years it’s always great service, on time , excellent food, only one thing wasn’t reliable is their on board WiFi most of the time it doesn’t work.
The seat was very uncomfortable. It helped to use the foot rest. Could not sleep because of the seat.
All and it was good . But no one woke me when meals came around . Please have a don’t not disturb sign if you opted for that . Left very hungry missing all meals .
The plane was clean. The crew were lovely. Food was good - but seat 1D is a poor location. - the crews cupboard is right near your feet and they visited them frequently swishing the curtain from the galley onto my feet everytime also creating a swish of cold air each time & then slamming the door.
Lost bag and absolutely no assistance in the short term. No-one to help either via phone or at the airport APPAULING
The Heathrow team was no prepared for the number of people who were coming through at that time of the morning, it seemed they were also experiencing shift change. The lines were incredibly long and moved at a snails pace. A airport rep walked by me, I presented my boarding pass to her and asked if she thought I would make the my flight If I stayed in the current lane. The look on her face told me I was not going to make my flight. She then whisked me to another lane, got me through the line and i ran to the gate and boarded my flight with only seconds to spare. It was a frustrating experience, which BA had nothing to do with. BUT after getting onto the airplane, the flight team was welcoming and I felt a huge sense of relief. Thank you to the BA flight team!!!
Flight fine, only served water or blueberry juice option- tight fit forward- resting head on tray table difficult and especially if seat reclined in front of you and I’m only 5’2. Uncomfortable
Unreliable for flight to and from Paris - taken 6 flights this year and delayed on the way back every single time - very frustrating. And to top it all up - baggage delays are horrendous
Flight cancelled! Rebooked by circuitous routing although there were seats available on other nonstop flights.
Staff member at boarding gate was rude, and more than once!
it didn’t happen!!! they canceled it like 15 hours before the flight and made me find my OWN replacement flight and talk to them for FOUR hours!!!
