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One location in Queens
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Reviews
10.0 Wonderful
Anonymous, Feb 2024
Intermediate SUV
2.0 Poor
Anonymous, Dec 2023
Intermediate SUV
2.0 Poor
Glen, Oct 2023
Compact
6.0 Okay
Sonia, May 2021
Cons:
Car could have been cleaner on the inside and USB music wasn't working2.0 Poor
Anthony, May 2021
Pros:
Staff will completely scam you on insurance, rate, or both. Be very weary of this place! Multiple people were scammed the day we went!Cons:
This company should focus on honest business vs. scamming customers in order to make revenue.2.0 Poor
Anonymous, May 2021
Cons:
Shuttle driver needs customer service training. Little or no courtesy exhibited8 locations in Queens
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Reviews
2.0 Poor
Anonymous, Aug 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Jun 2024
People mover
10.0 Wonderful
Anonymous, Oct 2023
Intermediate
2.0 Poor
nadina, Apr 2021
Pros:
The car was clearCons:
Customer service, getting my car at the reserved time.4.0 Mediocre
Anonymous, Mar 2021
Pros:
They was not friendly there was no consideration for the lack of understanding for how they work.Cons:
Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.2.0 Poor
Gina, Feb 2021
Pros:
Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.Cons:
I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.One location in Queens
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Reviews
10.0 Wonderful
Anonymous, Aug 2024
Full-size SUV
10.0 Wonderful
Feray, Jul 2024
Standard SUV
8.0 Very Good
Sonia, Jul 2024
Standard SUV
10.0 Wonderful
Anonymous, Jan 2024
Standard SUV
2.0 Poor
Anonymous, Jan 2024
Intermediate SUV
4.0 Mediocre
Anonymous, Apr 2021
Pros:
Pick up was good with a friendly counter personCons:
Response while on the road. The Bluetooth in the car was broken. We were promised a call back from roadside assistance which never came.One location in Queens
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Reviews
10.0 Wonderful
Michael, Aug 2024
Full-size
10.0 Wonderful
Anonymous, Jul 2024
Economy
2.0 Poor
Anonymous, Jul 2024
Premium SUV
2.0 Poor
Anonymous, Oct 2023
Pick-up truck
4.0 Mediocre
Anonymous, May 2021
Cons:
The shuttle from rental place to terminal took over 40 mins from return time to finally having a bus to take us to terminal. About 4 folks including myself missed out flights. The terminal is only 1 mile away. It was lunch time, I guess it was more important to have lunch than take care of the 20 folks waiting on the shuttle to terminal8.0 Very Good
Conrad, Apr 2021
Pros:
Staff were very friendly and helpful.Cons:
Please push for more fuel efficient large cars!!2 locations in Queens
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Reviews
2.0 Poor
Anonymous, Oct 2024
Economy
2.0 Poor
Kiran, Sept 2024
Supplier choice
8.0 Very Good
Angel, Sept 2024
Supplier choice
2.0 Poor
Anonymous, Aug 2024
Intermediate
2.0 Poor
Brian, Aug 2024
Intermediate SUV
8.0 Very Good
Emily, Jul 2024
Intermediate
One location in Queens
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Reviews
10.0 Wonderful
Matt, Aug 2024
People mover
9.6 Wonderful
Corley, Nov 2020
Pros:
I had to call both Lynchburg and Queens National locations prior to pickup, and though my issue was not able to be resolved ahead of time, Cody in Lynchburg and Elena in Queens were extremely courteous and helpful. At the time of pickup, the counter staff was helpful and my pickup was smooth. The gate associate was personable and helpful as well.4.0 Mediocre
Yvonna, Sept 2020
Pros:
The staff at the National pickup in Queens gave us the wrong information about adding another person. They insisted that my travel partner was not covered on the insurance and were very dismissive and unhelpful about how we could resolve the issue. Upon going to another National car service location at Newark airport (far out of our way to our travel destination) we finally received some helpful advice from the clerk there. I was very upset that the National Car service location in queens was not more informed on the issue and helpful. It seemed like they just wanted to clock out and didn't care about nay type of customer service. I WILL NOT be renting from National againCons:
The customer service and transparency on terms.10.0 Wonderful
Rosie, Jul 2020
Pros:
Easy pick up/drop off, friendly staff, clean car.8.4 Very Good
Anonymous, May 2020
Pros:
Drop off was easy. Staff were very easy to talk to and accomodating regarding vehicle type and availability.Cons:
The line to get to the counter before pick-up was very long, and like all car rental places, very slow. There was a bit over an hour waiting in line.4.4 Mediocre
Diane, May 2020
Cons:
Hidden fees!!One location in Queens
Locations in Queens
JFK Airport
+1 877 777 0010
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5 locations in Queens
Locations in Queens
102-40 Ditmars Blvd
+1 718 304 2960
104-65 Atlantic Avenue
+1 718 504 8065
133-45 41 Street Avenue
+1 347 434 7363
135-30 140th Street
+1 718 848 7472
6216 Metropolitan Avenue
+1 718 381 2913
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Reviews
2.0 Poor
James, Nov 2021
2.0 Poor
Jennifer, Feb 2021
Pros:
NothingCons:
I had to cancel and get a refund directly from hertz. They booked me in a location that was permanently closed then wanted me to go to a location 1 hour away. Never WILL I book again.2.0 Poor
Anonymous, Feb 2021
Cons:
Worst experience I’ve ever had with a rental company5.2 Fair
john, Aug 2020
Pros:
The drop off was awkward the hotel location wasn't open Sunday night so I couldn't drop it back safely thereCons:
If the hertz desk at ditmars was manned at drop off time8.8 Very Good
Anonymous, Jun 2020
Pros:
No wait, fine service, clean car at excellent priceCons:
was strict on the pickup time at the reservation, and would not let me show up late, even if I paid the same.2 locations in Queens
Locations in Queens
7422 Broadway
+1 415 340 4850
Howard Beach-jfk Airport
+1 415 340 4850
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One location in Queens
Locations in Queens
84-15 Astoria Boulevard
+1 718 565 7222
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No reviews available
3 locations in Queens
Locations in Queens
15-02 131 Street
+1 718 539 5300
38-31 43rd Street
+1 718 482 9797
76-02 Beach Channel drive
+1 718 353 6848
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No reviews available
2 locations in Queens
Locations in Queens
124-10 S Conduit Ave
+1 855 550 0008
22-61 94th Street
+1 855 550 0008
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No reviews available
2 locations in Queens
Locations in Queens
9501 Ditmars Blvd, East Elmhurst
+1 914 368 0091
Building 308 Federal Circle, Jamaica, , USA New York
+1 914 368 0091
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No reviews available
One location in Queens
Locations in Queens
Filters
No reviews available
One location in Queens
Locations in Queens
LaGuardia Airport 2261 94th Street
+1 855 550 0008
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No reviews available
One location in Queens
Locations in Queens
96-18c 63rd Drive
347-226-6939
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No reviews available
One location in Queens
Locations in Queens
1 marine terminal rd
+1 800 211 7601
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No reviews available
One location in Queens
Locations in Queens
Filters
No reviews available
One location in Queens
Locations in Queens
90-05 25th Ave
+1 718 424 8504
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No reviews available
One location in Queens
Locations in Queens
Take The Airtrain To Advantage Stat Jfk Airport Building 340
+1 718 632 1632
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No reviews available
Along with a 12 seater car, hire companies in Queens offer 6 seater cars and 7 seater cars.
Pick-up location | Queens |
---|---|
Car types | People Carrier, Minibus |
Hire locations | 37 |
Airport locations | 20 |