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Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
4 stars

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Carretera Cancun Puerto Morelos km 27.5, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 8450
From
$205
Cheapest

rate per night

6.8
Okay
based on 177 reviews
177 reviews

Photos of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

About Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Located in Puerto Morelos, Azul Beach Resort Riviera Cancun Gourmet All Inclusive by Karisma provides contemporary 5-star accommodation, as well as a rooftop terrace, an outdoor pool and a Jacuzzi. The various facilities this hip hotel features include a sauna, an express check-in and check-out feature and an all-inclusive meal plan.

This luxury hotel provides family facilities, such as a kids pool, babysitting/child services and a kids club. Staff are available 24/7 and can assist with booking tours and tickets.

All rooms are air conditioned and equipped with tea and coffee making facilities, a mini bar and a ceiling fan. They are also fitted with a shower and a hair dryer.

Azul Beach Resort Riviera Cancun Gourmet All Inclusive by Karisma's themed bar offers an extensive drinks menu, while the in-house restaurant serves Mexican dishes.

Cancun International Airport and Lakam Centre Cancun-Riviera Maya are a brief car ride from Azul Beach Resort Riviera Cancun Gourmet All Inclusive by Karisma. It also provides a convenient base to explore Cancun and Playa del Carmen.

Latest deals for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Fri 22/11
Sat 23/11
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
1 twin bed
1 king bed
1 king bed
Superior room
bed type unknown
Luxury Room
1 twin bed
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • Free toiletries
  • Child pool
  • Airport shuttle

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Things to do

  • Beauty salon
  • Horse riding
  • Gift shop
  • Eco tourism
  • Game room
  • Pool table

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned
  • Free toiletries

Pool and spa

  • Sauna
  • Spa
  • Hot tub

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Restaurant
  • Minibar
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Parking and transportation

  • Parking
  • Airport shuttle

Bathroom

  • Hairdryer
  • Bathrobe

Outdoor

  • Beach towels
  • Garden

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Flat-screen TV

Accessibility and suitability

  • Lift

Workspace

  • Desk

General

  • Storage available

Fitness

  • Fitness centre

Reviews of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

6.8
OkayBased on 177 verified guest reviews
6.8Couples
6.6Friends
7.4Solo
6.8Families

Pros +
Cons -

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A
8.0 Very Good
Overall we loved our stay. A few things that could be improved is the options for restaurants during the day. There was only one restaurant open during the day (but the food choices were decent so not really complaining). Staff was great. Resort is fairly small compared to others that we stayed over the years BUT we actually liked the cozy feeling. It wasn’t busy which was good. Rooms were spacious. The only other thing that’s limited was room service choices. It only had a few options at night when the little one got hungry
A
6.8 Okay
Pros:The food was excellent. Buffet was delicious and they daily made changes to the menu to keep it from getting boring. The restaurants were also delicious. Drinks were top shelf and excellent. The service was glorious. Mexico and sensatori really knows how to make you feel truly welcomed.
Cons:The room service food was awful and they took 3 days to pick up our room service dishes from the floor in front of our room. The room had no working safe or lock.
A
6.2 Okay
Pros:The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.
Cons:Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here

Location

Carretera Cancun Puerto Morelos km 27.5, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Arrecife de Puerto Morelos National Park3.5 km
  • Crococun Zoo3.5 km
  • Puerto Morelos Lighthouse5.8 km
  • Puerto Morelos Town Square5.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden7.5 km
  • Bonanza Ranch14.8 km
  • Playa Paraiso Golf Club19.2 km
  • Parque Cenote Las Mojarras20.1 km
  • Selvatica Adventure Kingdom23 km
  • Tulum Mayan Ruins96.4 km
  • Coba Archaeological Site101.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

  • Where is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma located?

    Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is located at Carretera Cancun Puerto Morelos km 27.5, 5.8 km from the centre of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma.

  • When is check-in time and check-out time at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

    Check-in time is 15:00 and check-out time is 12:00 at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma.

  • Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offer free Wi-Fi?

    Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers free Wi-Fi.

  • How far is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma from the airport?

    Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is 15.8 km from Cancun. Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is 42.8 km from Cozumel.

  • Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have a pool?

    Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma has a pool on-site.

  • How does KAYAK find such great Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma hotel deals?

    KAYAK scours the web for all room deals available at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma.

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4-star hotel
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5-star hotel
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5-star hotel
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Good to know

Value for money

8.0

Distance to city centre

5.8 km

Nearest airport

Cancun

Distance to airport

15.6 km