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One location in Anchorage
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Reviews
10.0 Wonderful
Anonymous, Sept 2024
Intermediate
10.0 Wonderful
Emily, Sept 2024
People mover
10.0 Wonderful
Jim, Jun 2024
Full-size SUV
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
2.0 Poor
Anonymous, May 2024
Full-size
10.0 Wonderful
Anonymous, Dec 2023
Standard SUV
2 locations in Anchorage
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Reviews
8.0 Very Good
Linda, Nov 2024
Standard
10.0 Wonderful
Anonymous, Sept 2024
Full-size
2.0 Poor
Anonymous, Aug 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Jul 2024
Full-size
10.0 Wonderful
Anonymous, Jun 2024
Pick-up truck
10.0 Wonderful
Anonymous, Jun 2024
Economy
One location in Anchorage
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Reviews
4.0 Mediocre
Anonymous, Sept 2024
Pick-up truck
10.0 Wonderful
Anonymous, Jul 2024
Full-size
10.0 Wonderful
Anonymous, Mar 2021
Pros:
Easy6.0 Okay
Anonymous, Mar 2021
Pros:
Staff was really friendly. Car handled well in winter weather. Easy pick up and drop off.Cons:
My rental felt overpriced — $175 for 26 hours and only used $5 worth of gas. Staff didn’t explain cost or meaning of other add ons, felt a little pushy. But I also recognize that that is their job!10.0 Wonderful
Lester, Oct 2020
Pros:
Friendly staff, seamless experience from pick up to drop off.Cons:
Nothing comes to mind.9.2 Wonderful
Anonymous, Oct 2020
Cons:
When first got there couldn’t find the suv parked in wrong spot4 locations in Anchorage
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Reviews
10.0 Wonderful
John, Jan 2024
Full-size SUV
10.0 Wonderful
Anonymous, Oct 2023
Intermediate
2.0 Poor
Robert, Apr 2021
Cons:
They gave away our car. We got a deal through Kayak. I guess they did not want to honor the deal so they rented our car to someone else for twice the price. As a result I would never use Enterprise car rental or Kayak again!6.0 Okay
Lisa, Jan 2021
Pros:
Several employees at counter carried in personal conversations using curse words (unprofessional). First car had a flat tire, second car did not have full tank of gas. Enterprise off airport where I was suppose to pick up car had already closed so got car at airport. Was never informed the rate would be 300 plus dollars more per month.Cons:
With regards to reservation, should have been j formed I could turn car in next day and pick up original car offsite which was substantially lower in cost.4.8 Mediocre
Anonymous, Sept 2020
Cons:
Enterprise switched the pickup location due to location construction but failed to notify me. I reserved a drop off location (anchorage airport) different than the pickup location but the lady at the pickup location then tried to charge me extra (over and above my reservation amount) to drop off at the airport which was shown on my reservation.. I ignored her "upcharge threats" and dropped off per my reservation details anyway. I will not rent from Enterprise in Anchorage again, it was not a pleasant experience8.0 Very Good
Joshua, Aug 2020
Pros:
The staff was extremely helpful and friendly.Cons:
The standard SUV seems to be a misnomer. It was more like a compact suv or small wagon. It did not have enough room for us.2 locations in Anchorage
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2.0 Poor
Andy, Dec 2023
Compact SUV
4.0 Mediocre
Anonymous, May 2021
Pros:
Drop off was easy. Pick up was somewhat easy. Location is great for ease of access.Cons:
$600 for three days is ridiculous for a car that wasn’t even clean inside or outside and smelled like smoke.10.0 Wonderful
Joel, May 2021
Pros:
Staff was greatCons:
All was good10.0 Wonderful
Anonymous, Nov 2020
Pros:
Friendly helpful staff3.2 Poor
Anonymous, Oct 2020
Pros:
The price would have been reasonable. The convenience of another rental company being right next store with better policies. The ease of penalty free cancelation.Cons:
Be more like the rest of the world and not require a copy of my insurance when its in my car 200 miles away. I had endured this once before. I got in and was ready to go only to learn I couldn't rent the car because you needed a copy of my insurance. A first in all my years of renting cars. I couldnt recall which company that was at the time of this reservation so to avoid that issue happening again. After making my reservation. I called to make sure. And was told nope. As long as your using a major credit card, which is consistent with the rest of the world, you should be fine. So, I show up only to have that contradicted. And Im told oh everyone here knows that. Well ..... apparently everyone does not. And I took my business down a few counters where they don't require that. I was also told yah if your a resident we need proof but if non resident. We don't. What? The seems backwards but hey.I have a credit card with coverage. And two auto polices that cover rentals. But other than a company offering me coverage for a fee. Ive never had to provide proof. All over the country. Last time I had to get picked up and driven across town and dig my vehicle out to get my card. And come back etc. Huge delays to my arrival plans. Ridiculous and unacceptable. You guys need to get on the same page. And get WiFi so people can use there phone or laptop to access emails to retrieve a copy if they can successfully get one emailed to them after hours.9.6 Wonderful
Anonymous, Jul 2020
Pros:
Great value for money. No "hidden fees".Cons:
Their phone-based customer service. It takes hours, literally, for them to pick the phone at the airport location. If you select any other option, it takes you to a Thrifty's call center in the Philippines, where they cannot access your reservation (because the Anchorage airport location is a Thrifty's franchisee location).2 locations in Anchorage
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2.0 Poor
Anonymous, Aug 2024
Standard SUV
4.0 Mediocre
Thomas, Aug 2024
Supplier choice
10.0 Wonderful
Anonymous, Apr 2024
Supplier choice
10.0 Wonderful
Anonymous, Mar 2024
Standard SUV
6.0 Okay
Anonymous, May 2021
Cons:
A lot of hidden fee8.0 Very Good
Eric, May 2021
Cons:
Could’ve been made clearer that the location isn’t at the airport. This was kind of a pain to deal with. It’s about a 10 mins drive outside the airport.One location in Anchorage
Locations in Anchorage
5000 W International
+1 844 914 1557
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6.0 Okay
Anonymous, Jun 2023
Full-size
7.6 Good
Anonymous, Oct 2020
Cons:
Having the ability to choose a specific make and model on line.7.6 Good
Samuel, Sept 2020
Pros:
Staff was understanding and helpful. We had some issues with the car in the first 4 days and came by ANC with it on 9/10. None serious enough to exchange the car, but we did receive a fair adjustment on our final invoice...Cons:
Car could've been cleaner,,,4 locations in Anchorage
Locations in Anchorage
3730 Spenard Road
+1 907 562 4595
414 K.street
+1 907 562 4595
4940 West Int Airport Road
+1 907 243 4118
6350 Kulis Dr
+1 907 562 4595
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Reviews
2.0 Poor
Take It In, May 2021
Pros:
Car was niceCons:
Let customer know when rental office was closed8.0 Very Good
Anonymous, Apr 2021
Pros:
Quick pick up. Easy dropCons:
Cheaper for time of year2.0 Poor
Lawrence, Mar 2021
Pros:
Cost was too high. I didn't get the car I wanted because of the reservation mix-up on Kayak. My card was charged over $800.00 for an estimated cost of just over $400.00.Cons:
Are you kidding me? How could it have been worse?10.0 Wonderful
Anonymous, Mar 2021
Pros:
The person helping me was lovely and the process quick and easy. I love the ease of renting in Anchorage.Cons:
The prices are so high. I’m not sure Anchorage is different than any other cities in that regard but the cost of rental cars is ridiculous.10.0 Wonderful
Jack, Oct 2020
Cons:
They made everything fast and easy10.0 Wonderful
Anonymous, Sept 2020
Pros:
Quick service and friendly staffCons:
Everything was perfectOne location in Anchorage
Locations in Anchorage
5000 West International Airport Road
+1 907 290 0064
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One location in Anchorage
Locations in Anchorage
5000 W International Airport Rd
+1 907 290 0173
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One location in Anchorage
Locations in Anchorage
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2 locations in Anchorage
Locations in Anchorage
5000 W International Airport Rd, Anchorage, AK , USA
+1 907 339 2000
719 E 11th Ave
+1 907 339 2000
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2 locations in Anchorage
Locations in Anchorage
5001 Old Seward Hwy
+1 907 563 2277
5115 Old Seward Hwy.
+1 907 562 2427
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One location in Anchorage
Locations in Anchorage
4940 W. Int'l Airport Rd
+1 907 290 0064
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One location in Anchorage
Locations in Anchorage
5000 Spenard Road
+1 907 457 7368
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One location in Anchorage
Locations in Anchorage
4227 spenard rd
+1 907 563 7368
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One location in Anchorage
Locations in Anchorage
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One location in Anchorage
Locations in Anchorage
3609 Spenard Rd
907-562-8078
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One location in Anchorage
Locations in Anchorage
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One location in Anchorage
Locations in Anchorage
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One location in Anchorage
Locations in Anchorage
5000 W Intl Airport Rd, Anchorage, , USA Alaska
+1 914 368 0091
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Pick-up location | Anchorage |
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Car types | Luxury |
Hire locations | 0 |
Airport locations | 0 |