Low season | January |
---|---|
High season | December |
Cheapest flight | $1,363 |
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Do I need to repeat my complaints about my lost carry on bag?
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
More facilities to transport to the gates......felt too much walking distance
Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
This is my first and last flight with Qatar because when we go for boarding pass in Delhi airport the team asked for money charging me for hand baggage which is technically including with my ticket so also we get one our temple pics I ask them to checking in but they tell me I have to pay $500 dollars for that additional which is not make sense than I diseased to throw away because I can’t take with us . For carry in beg also I pay some Indian n currency for the guy who help I already pay 6 passengers ticket cost me $8000 so really I’m not happy . PLUS MY 6 checked baggage was damaged I already claim for four beg at airport but now I’m worried about my stuff inside maybe broken too which is more expensive stuff me really bad experience
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
The Flight was delayed in 2,5 hours. 1 hour inside the airplane then we passangers were not allowed to receive food as the local regulariam determines (for delays bigger than 2 hours)
Paper boarding passes needed, so you need to add the time at the kiosk or desk to get them at the airport
It was a short flight, sits uncomfortable No food was provided. Staff was lovely and kind .
No food optional ( they offer just pasta, no second option, the soda without carbonation, I asked for snacks and they said give a minute, I never got it) I believe they (crew) don't care about it (people)
Check-in was a total disaster, almos a full hour in the line
Just some cookies and water. There could be other options for food.
For bus boarding, group 1 should have been sent on a separate bus ahead of the general boarding. It would have been nice.
You delayed my trip three days for no reason other than your lack of preparedness, did not offer any compensation, including food or a bed. I couldn’t trust you so I moved up my return flight and lost another day at the end of my trip to hopefully make sure I make my next flight. I will never fly LATAM again. You have the worse accountability and reliability and clearly do not care that your clients have lives and what it cost to fly to another country.
They offered food. The crew passed by again offering water. I enjoyed the two seating section. I think is very comfortable instead of the three seat way, unless you seat in the middle; which it's not bad, but I wouldn't prefer. All and all, I think the lay out of the seating rows are better than other airlines so far( I haven't tried many anyways). The lay out makes the getting in and out to use the restroom less uncomfortable and cramped. First time flying with Latam. I will fly with them again
I do not read or speak in Spanish. Only English. When asking for help, the people spoke quickly in English and pointed a lot. I wish they would’ve spoken a little slower for me to understand. There was much confusion and hurried in their message and I was unclear as to where to go
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
Short flying. The seats do not recline at all and very uncomfortable.
Everything was fantastic. Modern plane. All the amenities! Although the paid snacks and meals are pure robbery. Like i understand airlines need to make money, but 11$ USD for an overnight oats with some nuts in it and barely any pieces of apple.... Highway robbery
United needs to figure out its Economy PLUS standards; its better than economy but that's not saying much. It seems like United stripped away all the basics for an international flight (such as In Seat entertainment) and repackaged some of them as plus. Would not fly United internationally again.
Short and everyone communicated with me about the changes every step of the way.
Never happened, because of the first delayed flight I lost the connection and had to wait overnight and take two flights to reach my destination.
UK Based crew was great. Very friendly and quick. The seats are just too tight and not comfortable. The plane appeared quite old. Food is better on other non-USA based airlines.
United is today and old, the planes, the staff, the business processes. Yet they expect premium prices for a less than average flight experience. I should have remembered to stay away from them and will remember to stay away from them in the future since I'm traveling a lot again. In a nutshell, they suck eggs.
Was 4 1/2 hours delayed. No food options, poor entertainment and cramped seats made worse by people in front reclining while we could not as in back row.
The travel from Munich to San Diego :Food and drink service was good,way to cramped on the plane for that long of travel.not even convenient for getting up to use bathrooms or stretch.we were mislead to believe our “air bus” was much bigger.
No food, no entertainment. But the flight was really short so maybe they had to skip drinks. I was able to board early ONLY because I am old and decrepit and they let me pre-board. I RESENT your dumping us into category 9 if we do not pay up. And when I paid for a seat I was STILL given 9. The pre-boarding helps. THIS flight was exceptionally smooth, please congratulate the pilots.
WiFi was not working from pos to Mia…. As well as they rushed us to the gate as if the flight was already here and leaving shortly when the plane never even arrived and took off until the scheduled time so then why rush us to the gate and have us thinking we will miss our flight.
Excellent accommodating crew at gate and on board. Baggage claim and gate checking were flawless.
Spacious business class lie flat sear. 2 hour delay leaving LHR led to a misconnection in Phoenix. I was place on a much later flight but that would mean a 6 hour lay over - more than half the time it took to fly the 5000+ plus miles from London, That second flight was only an hour! The staff in London said they could do nothing which led to uncertainty through the long haul flight. Thr agents in Phoenix were very responsive put me on a 5 PM flight to SAN but that flight was delayed so we took off around 6. There is little storage for personal items in the pod. There was no vegetarian meals left so flight attnedant did her best to cobble a meal from snacks. All in all I was disappointed in the AA experience.
Boarding, Seating, Flight Attendants, flight was okay. My seat was uncomfortable.
Very aggressive and unhelpful ground crew. Wanted to check my hand luggage for 3 flights. I had lots of delicate items and computer equipment. So the silly lady wanted to rebook 3 international flights because of a carry on. What nonsense. The baggage handler suggested I put it under my seat - so I did. And this was during the rebooking chaos of the Microsoft crash. She was the most arrogant annoying and aggressive ground staff member I’ve met in 20yrs. (AA flight out of Houston).
The food was horrible compared to other airlines, there was no space for the overhead bins for carry-on luggage, and the seats were very uncomfortable.
Pilot kept the seatbelt light off for almost the entire flight, so bathroom visits were well spread out. Yes, it was a very smooth ride, but I have been on transatlantic flights where the seatbelt light was almost perpetually on, even though no turbulence. Pickup of meal trays and trash was exceptionally fast and frequent.
The inability to be flexible when you need to change a Basic Economy flight, when your company demands you book through a third party, causes raw feelings about the whole experience. A major airline should realize business and personal plans change all the time. I must save my company money on travel. Even if you have to charge me for the change, I get it. But being so rigid with a policy is not the best customer service.
Nothing exceptional. No drink of any type, even in first class was provided for the hour and half trip.
Problem with operation of on board entertainment computer. Failed about 1 /2 hour into the flight. Rebooting failed to restore.
We were able to change seats because of the wonderful Jacqueline in customer Service . My seat allowed me a bit more should we room but the seat was pretty narrow and I’m not a big guy. But I was completely impressed with the speed of the board I g process and the quality of the crew!!
The Q400 plane is getting old and very noisy. They should allow the quieter jets fly onto the island.
Air Canada seats do not have much room compared to other airlines I’ve traveled with. Also, the lack of free WiFi is a negative. All airlines need to be better about this.
Boarding needs to be organized. There were 3 lines and much cutting off!!
After i biked my flights, i was informed my flight was rescheduled for later time
The flight was 5 hours delayed and I was going to miss all my connections and have to stay in Toronto. They would not help me with a hotel in Toronto and I was on my own until I landed in Canada. I paid for a seat upgrade and they would not honor that.
Leg room limited compared with previous flight from Hong Kong. Other than that. Still good value.
Online checkin could be easier. 24 hours out I had to search for way to check in, only later did Air Canada post it. Seats on the Montreal to Barcelona flight were horribly uncomfortable. $100 to check in a bag on an overseas flight is not a reasonable price. No wonder there were overloaded carry-ons.
The staff were friendly and helpful. The beverages were good. I was on an overnight flight so it was really frustrating to find myself crammed into seats didn't even recline. Not only were they small and uncomfortable but then they didn't recline? Why was that taken away? And why was that not mentioned when I bought the ticket? I might have chosen a different flight and paid more if I knew that ahead of time.