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5 locations in Tucson
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Reviews
8.0 Very Good
Anonymous, Nov 2024
Intermediate
8.0 Very Good
Anonymous, Oct 2024
People mover
2.0 Poor
Anonymous, Sept 2024
Economy
2.0 Poor
Anonymous, Sept 2024
Compact
2.0 Poor
Anonymous, Aug 2024
Luxury
6.0 Okay
Anonymous, Jun 2024
People mover
One location in Tucson
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Reviews
10.0 Wonderful
Anonymous, Mar 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Mar 2024
Compact SUV
10.0 Wonderful
Anonymous, Dec 2023
Compact SUV
6.0 Okay
Anonymous, Nov 2023
Standard
10.0 Wonderful
A, Nov 2023
Full-size
10.0 Wonderful
Anonymous, Mar 2023
Pick-up truck
11 locations in Tucson
Locations in Tucson
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Reviews
10.0 Wonderful
Buffy, Oct 2024
People mover
2.0 Poor
Amy, Mar 2024
Standard SUV
10.0 Wonderful
David, Mar 2024
Intermediate
4.0 Mediocre
Anonymous, Jan 2024
People mover
8.0 Very Good
Anonymous, Nov 2023
Intermediate
8.0 Very Good
Anonymous, Jun 2021
Cons:
The rental agency entered the wrong time for return, am vs pm... Also did not have available the car class booked, a Toyota Corolla vs the requested VW Jetta, a standard rental vs a compact rental, still charged as a standard rental did not even mention they didn't have the proper car. Just a disappointing rental in general, even if the car was nice, it was not what was booked.3 locations in Tucson
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Reviews
2.0 Poor
Anonymous, Oct 2024
Full-size
2.0 Poor
Anonymous, Nov 2023
Pick-up truck
2.0 Poor
ramsey, Oct 2023
Economy
10.0 Wonderful
jeff, May 2021
Cons:
everything was great8.0 Very Good
A, Apr 2021
Pros:
Staff friendly in Tucson, but understaffedCons:
Very poor experience at sky harbor drop center. Not enough busses to take people back to the terminal10.0 Wonderful
Elyssia, Feb 2021
Pros:
Free upgrade due to longer wait in line and a free trade when the upgraded car did not meet our needs.Cons:
I had to wait to give my keys to someone for drop off and let them know I had a full tank. I think they could do a more automated drop off.7 locations in Tucson
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Standard SUV
2.0 Poor
Anonymous, Oct 2024
Intermediate
2.0 Poor
Stephen, Sept 2024
Supplier choice
6.0 Okay
K, Jul 2024
Compact
2.0 Poor
Anonymous, Mar 2024
Compact SUV
2.0 Poor
Anonymous, Mar 2024
Intermediate
6 locations in Tucson
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Reviews
2.0 Poor
Anonymous, May 2024
Economy
10.0 Wonderful
Mike, Mar 2024
Intermediate
6.0 Okay
Anonymous, Apr 2021
Pros:
StaffCons:
Hail damage car, couple accident spotsOne location in Tucson
Locations in Tucson
7275 S Tucson Blvd
+1 888 749 8227
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3 locations in Tucson
Locations in Tucson
2340 E Elvira Rd
+1 520 434 3400
3720 W Ina Road
+1 520 572 8360
5905 E Speedway Boulevard
+1 520 263 0271
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Reviews
2.4 Poor
Anonymous, Feb 2020
Pros:
Easy drop offCons:
The staff arrived late to open and had to set up before helping customers. Should be there early to set up before opening. Ordered full sz suv but got small kia that did not fit the 7 paasengers and 4 luggage that was expected.6.0 Okay
Naveen, Feb 2020
Pros:
Staff was very friendly.Cons:
They close 5 pm and I don’t have that info . I called them no answer so I called Uber and then pickup my car next day . Spent lots of time and money for Uber.2.0 Poor
Anonymous, Feb 2020
Pros:
NothingCons:
I had to worst experience with this transaction. I entered the dates for my rental incorrectly. I needed Thursday to Sunday. I made a mistake and entered Friday to Sunday. I realized it right away and tried to contact you. Of course there was no way to contact you. Since you book through PriceLine I finally got in touch with them. They were NO help at all. I simply wanted to add one more day to my rental. I wanted to PAY MORE MONEY to add one more day and they would not help me at all. Their only optioins were to cancel and pay a cancellation fee of $49 or keep the rental, create a new booking for the one day, pick up that car, bring that car back the next day and pick up the other car. Absolutely ridiculous! I ended up just cancelling. And I will never use your service again. I'd rather pay more than go through this again.6.0 Okay
Lauren, Jan 2020
Pros:
The price was good for a day rental split between the seven of us using the mini-van for the day.Cons:
I've rented many cars before and the staff person was pretty blase and didn't explain pretty normal things to explain well. For example, as he handed me the receipt he just, here's your total, with the deposit.". Now, I know how a deposit for a rental works, but let's say you didn't, let's say it's your first time. What I've heard other associates say in the past is, "You'll notice a deposit of $200. You'll see this on your credit card balance, but once you return the car, this amount will go back on your credit card with 1-3 business days, so no worries, we aren't charing you $200! This line here is your total." It's little details like that. Another example: He offered us the option of two different models of mini-vans. Not being familiar with mini-vans I asked for his opinion/suggestion. He said, "I'll put you the Chrysler,". I said, "Oh, any particular reason?" He just kinda looked at me and said, "Well, it's a mini-van, like you wanted, right?" Um...I was hoping to hear, "Oh, I like the Chrysler better because it has more leg room," or "they're both comparable vehicles, so I think you'll like either," SOMETHING! He totally didn't have customer service 101 down. It did seem he was there by himself, in which case he could say, "I'm sorry I'm going through this so quickly with you, I'm here alone today, and I have all these people to help, so I'm just trying to help you as efficiently as possible,". He just didn't seem like he understood customer serivce. Also, I notice that almost all rental car places don't disclose important info to check BEFORE you rent: Cost of adding a driver (even though when I called I said I wanted to do that and they said, "yes we can do that) but price was never mentioned, can you leave your own vehicle there or not (not all rental cars will allow that!), etc. This is a general complaint to the enitre industry.7.2 Good
Anonymous, Jan 2020
Cons:
A newer car. This car had 40,000 miles, a scratch, and soon needed an oil change.9.2 Wonderful
Mike, Dec 2019
Cons:
Only single person working, had to wait in long line.One location in Tucson
Locations in Tucson
7275 S Tucson Blvd Ste 125
+1 844 370 9823
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One location in Tucson
Locations in Tucson
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One location in Tucson
Locations in Tucson
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No reviews available
One location in Tucson
Locations in Tucson
7275 S Tucson Blvd Ste 115, Tucson, , USA Arizona
+1 914 368 0091
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No reviews available
Along with a 12 seater car, hire companies in Tucson offer 7 seater cars.
Pick-up location | Tucson |
---|---|
Car types | People Carrier, Minibus |
Hire locations | 41 |
Airport locations | 11 |