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FAQs about flying with Sunwing Airlines

  • What is Sunwing Airlines' carry-on size allowance?

    On board Sunwing Airlines flights, cabin baggage should not exceed 51x40x23cm. If your hand luggage is bigger, the Sunwing Airlines assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Sunwing Airlines fly to?

    Sunwing Airlines offers direct flights to 39 cities in 10 different countries. Montreal, Toronto, and Cancún are the most popular cities covered by Sunwing Airlines.

  • What is Sunwing Airlines’ primary hub?

    Sunwing Airlines concentrates most of its flight operations in Toronto.

  • How does KAYAK find such low prices on Sunwing Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Sunwing Airlines.

  • What’s the cheapest route that Sunwing Airlines flies?

    In the last 72 hours, the cheapest route flown by Sunwing Airlines found on KAYAK was from Toronto to Cancún, with a price of $640 for a round-trip.

  • What are the most popular airports for Sunwing Airlines flights to depart from?

  • Is Sunwing Airlines part of an airline alliance?

    No, Sunwing Airlines is not part of an airline alliance.

  • How many destinations does Sunwing Airlines fly to?

    In total, Sunwing Airlines flies to 40 destinations.

See more FAQs

Sunwing Airlines customer reviews

6.4
OkayBased on 32 verified guest reviews
6.2Comfort
6.8Boarding
3.7Entertainment
7.5Crew
4.6Food

Traveller rating:
Sort by:
C
8.0 Very Good
CUN-YVR
A wifi/movie option
R
2.0 Poor
PUJ-YUL
I bought a 1-way ticket from Punta Cana home to Canada, surprise, when I got to the lineup at the airport Sunwing charges a 20 USD airport tax separately. I was told I should have known, though it is the only airline in the terminal that charges it (separately, USD only, no cards or local currency accepted). ATMs at the airport out of service, nowhere to purchase USD on-site. Local banks do not sell you USD if you don't have an account with them... Eventually I found a taxi driver to buy the currency from. Luckily I speak Spanish and am comfortable in the country on my own. I was able to find a solution as the Nexus greeter for Sunwing offered no help. Other Sunwing team members and flight crew I met later were much more helpful when I could not complete self-check-in (flying with carry-on only) as all the seats were locked and apparently could only be assigned at the desk (despite the greeter telling me to use the self-check-in).
G
8.0 Very Good
YVR-PVR
Minimal service (no entertainment or snack) as advertised, so be prepared. Very friendly flight crew and staff. Excellent service all around
A
2.0 Poor
NAS-YYZ
I missed my flight due to Covid. I reached out with every possible means and no one responded or picked up. I’m stuck in a foreign country with no money and my airline won’t even respond to know if I can have any refund
V
6.0 Okay
YYZ-MZT
It was ok - just 5 hour of flight
J
2.0 Poor
PUJ-YYZ
Edreams did not pay the airline and I had to buy another ticket to be able to travel and they still have not refunded my money
H
2.0 Poor
VRA-YYZ
The real problem with Sunwing is that they are totally undependable. Plane was supposed to heave at 8:20 pm from Varadero to Toronto. Instead because of delays on their part, finally left at 2:30 AM Same thing happened a few days back to my family whereby they were delayed one full day. Throughout the process, no one told them anything. They found out by accident from another passenger after waiting a few hours in the hotel all for nothing Same thing happened with my daughter and husband last year with delays which caused them to miss two days of s much needed 7 days break to Aruba No matter what the cost, I will nit fly Sunwing again and also encourage friends and values to never fly this hihh highly problematic airline
T
5.0 Fair
MIA-YUL
Pros:The seat was comfortable.
Cons:All my cards got declined!!! I couldn’t board on the plain. I almost missed my flight. Worst experience of my life.
B
10.0 Wonderful
CUN-YEG
Due to the onboard check on system malfunction, we were getting conflicting messages about the flight status. Found it very interesting that kayak gave us updates before the Sunwing app or representatives did.
A
10.0 Wonderful
PUJ-YYC
The flight out check in was horrible. Not enough staff to serve or guide people. People that did the online check-in and then at the booth check-in took longer to just check our bags then the people that did nothing and just did the regular check-in line.

Sunwing Airlines flight status

Sat 11/23

Sunwing Airlines route map – Which destinations does Sunwing Airlines fly to?

Find out which destinations you can fly to direct with Sunwing Airlines by entering your departure airport. If you want to know whether Sunwing Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Sat 11/23

All Sunwing Airlines flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
571Toronto (YYZ)San José del Cabo (SJD)5h 35m
519Montreal (YUL)Cancún (CUN)4h 55m
6426Toronto (YYZ)Varadero (VRA)3h 35m
4436Toronto (YYZ)Punta Cana (PUJ)4h 20m
7430Toronto (YYZ)Montego Bay (MBJ)4h 15m
5411Toronto (YYZ)Cancún (CUN)4h 15m
5485Vancouver (YVR)Cancún (CUN)5h 55m
6488Montreal (YUL)Varadero (VRA)3h 50m
764Montreal (YUL)Simpson Bay (SXM)4h 45m
4426Montreal (YUL)Punta Cana (PUJ)4h 30m
6450Montreal (YUL)Holguín (HOG)4h 10m
6405Cayo Coco (CCC)Montreal (YUL)3h 45m
6404Montreal (YUL)Cayo Coco (CCC)4h 0m
4348Ottawa (YOW)Punta Cana (PUJ)4h 25m
3300Toronto (YYZ)Santa Clara (SNU)3h 35m
4387Edmonton (YEG)Cancún (CUN)5h 50m
2382Cancún (CUN)Vancouver (YVR)6h 45m
5408Cancún (CUN)Edmonton (YEG)6h 15m
2466Ottawa (YOW)Varadero (VRA)3h 50m
4490San José del Cabo (SJD)Edmonton (YEG)4h 50m
492San José del Cabo (SJD)Calgary (YYC)4h 35m
2467Varadero (VRA)Ottawa (YOW)3h 35m
4489Edmonton (YEG)San José del Cabo (SJD)4h 50m
120Winnipeg (YWG)Punta Cana (PUJ)5h 45m
5477Montreal (YUL)San José del Cabo (SJD)6h 35m
491Calgary (YYC)San José del Cabo (SJD)4h 30m
4474Punta Cana (PUJ)Québec City (YQB)4h 45m
4464Québec City (YQB)Punta Cana (PUJ)4h 35m
3306Montreal (YUL)Santa Clara (SNU)4h 0m
4339Punta Cana (PUJ)Toronto (YYZ)4h 40m
121Punta Cana (PUJ)Winnipeg (YWG)6h 25m
6300Toronto (YYZ)Cayo Coco (CCC)3h 40m
4349Punta Cana (PUJ)Ottawa (YOW)4h 35m
516Cancún (CUN)Toronto (YYZ)3h 55m
More flight routes

Sunwing Airlines contact information

Overview of Sunwing Airlines

If you travel with Sunwing Airlines, you will have the option of flying to many different countries located throughout North America, South America, and Central America. While options such as Canada and Mexico are popular for North America, destinations in South and Central America consist of Honduras, the Dominican Republic, and Cuba.

For those that will be accompanied by small children on their flight, you are able to take advantage of several benefits, including meals that are specifically meant for kids, as well as a free activity backpack that contains items like puzzles, a game book, coloring materials, and a beach ball that your little one can play with once you reach your destination.

Sunwing Airlines offers three different travel classes for passengers to choose from: Economy, Elite Plus, and Premium. While Economy will provide you with standard perks, like the option of bringing a carry-on and receiving free light snacks, Elite Plus comes with priority boarding, priority check-in, the ability to choose your own seat, and more legroom. If you opt for Premium, you will also be given a free glass of sparkling wine and one free checked bag up to a certain weight limit.

This airline has a medium-sized fleet that is composed of over 15 aircraft, with a majority of them being Boeing. The Boeing 737-800 is the most commonly used plane, as it works well for both medium-range and long-haul flights and can fit up to almost 200 passengers. For slightly longer flights, the company opts to use the Boeing 737 MAX 8, a choice that is more spacious.

Sunwing Airlines information

IATA codeWG
Routes260
Top routeCancún to Montreal Pierre Elliott Trudeau Intl Airport
Airports served41
Top airportToronto Pearson Intl

Other popular airlines in New Zealand

Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.