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Jetstar Japan customer reviews
7.4
Based on 83 verified guest reviews
7.6Boarding
7.9Crew
6.4Entertainment
6.8Food
7.2Comfort
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The seats are very uncomfortable just was not a pleasant experience
my flight was cancelled an hour before departure and i have not received a refund yet.
A child behind me was kicking my seat and the cabin attendant noticed and kindly asked me if I’d like to switch to a different available seat. Really nice.
The flight crew was very nice. Had a bit of a hiccup on my end when I checked in flying from Tokyo to Sapporo but the staff was very helpful. Definitely enjoyed both flights.
There was no social distancing on the plane. Lots of people sneezing, etc so the coronavirus measures they are taking are not adequate. Very uncomfortable flight. Also hard to get customer service support by phone in English.
Pros:Japanese efficient considerate service!
Pros:I did not use this flight
Cons:This flight was one of my flights going back to LA from Japan. But They canceled the flight suddenly and so my whole trip was cancelled without notifications and booked me on other flights (which was scheduled 2days later) but I didn’t receive any call or emails or anything. I bought this tickets through KAYAK (budget air) and Even kayak (budget air)did not send any emails or notifications. Budget air account page showed I didn’t have any flights in the future and that was really confusing. I noticed this cancellation on the day I was supposed to leave. I actually think notifying customers regarding flight cancellation or changes was KAYAK’s (budget air) responsibility because I bout tickets through them and they knew the flight changes. I found out the flight operating by Jet star was cancelled by myself and called customer center. Jetstar customer Center call charges expensive but always busy and they make you wait so long with charging. I was able to manage my trip eventually but this experience was very frustrating. the airflight company and this KAYAK should work more cooperatively for customers.
Pros:Ticket price was cheap.
Cons:Offer same price for check-in luggage at counter as when booking. Super long lines to check in, open service desk earlier.
Cons:Free water
Pros:It got be from A to B
Cons:Offer at least water for free. Provide something to entertain people. A lot of turbulence that seem to be manageable but it was not at the time.
Jetstar Japan flight status
Mon 12/23
Jetstar Japan route map – Which destinations does Jetstar Japan fly to?
Find out which destinations you can fly to direct with Jetstar Japan by entering your departure airport. If you want to know whether Jetstar Japan flies a certain route, enter both the departure and destination airport before hitting search.Mon 12/23
All Jetstar Japan flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 50 | Taipei City (TPE) | Osaka (KIX) | 2h 30m | • | • | • | • | • | • | • |
| 984 | Sapporo (CTS) | Fukuoka (FUK) | 2h 45m | • | • | • | • | • | • | • |
| 354 | Okinawa (OKA) | Osaka (KIX) | 1h 55m | • | • | • | • | • | • | • |
| 602 | Ōita (OIT) | Tokyo (NRT) | 1h 35m | • | • | • | • | • | • | • |
| 603 | Tokyo (NRT) | Ōita (OIT) | 2h 5m | • | • | • | • | • | • | • |
| 623 | Tokyo (NRT) | Kagoshima (KOJ) | 2h 15m | • | • | • | • | • | • | • |
| 635 | Tokyo (NRT) | Miyazaki (KMI) | 2h 10m | • | • | • | • | • | • | • |
| 213 | Tokyo (NRT) | Osaka (KIX) | 1h 45m | • | • | • | • | • | • | • |
| 423 | Tokyo (NRT) | Kochi (KCZ) | 1h 45m | • | • | • | • | • | • | • |
| 535 | Tokyo (NRT) | Fukuoka (FUK) | 2h 25m | • | • | • | • | • | • | • |
| 117 | Tokyo (NRT) | Sapporo (CTS) | 1h 45m | • | • | • | • | • | • | • |
| 801 | Tokyo (NRT) | Asahikawa (AKJ) | 1h 55m | • | • | • | • | • | • | • |
| 585 | Nagoya (NGO) | Fukuoka (FUK) | 1h 35m | • | • | • | • | • | • | • |
| 624 | Kagoshima (KOJ) | Tokyo (NRT) | 1h 40m | • | • | • | • | • | • | • |
| 800 | Asahikawa (AKJ) | Tokyo (NRT) | 1h 50m | • | • | • | • | • | • | • |
| 983 | Fukuoka (FUK) | Sapporo (CTS) | 2h 15m | • | • | • | • | • | • | • |
| 588 | Fukuoka (FUK) | Nagoya (NGO) | 1h 20m | • | • | • | • | • | • | • |
| 118 | Sapporo (CTS) | Tokyo (NRT) | 1h 45m | • | • | • | • | • | • | • |
| 528 | Fukuoka (FUK) | Tokyo (NRT) | 1h 50m | • | • | • | • | • | • | • |
| 426 | Kochi (KCZ) | Tokyo (NRT) | 1h 25m | • | • | • | • | • | • | • |
| 230 | Osaka (KIX) | Tokyo (NRT) | 1h 30m | • | • | • | • | • | • | • |
| 355 | Osaka (KIX) | Okinawa (OKA) | 2h 25m | • | • | • | • | • | • | • |
| 51 | Osaka (KIX) | Taipei City (TPE) | 3h 15m | • | • | • | • | • | • | • |
| 636 | Miyazaki (KMI) | Tokyo (NRT) | 1h 40m | • | • | • | • | • | • | • |
| 440 | Takamatsu (TAK) | Tokyo (NRT) | 1h 20m | • | • | • | • | • | • | • |
| 449 | Tokyo (NRT) | Takamatsu (TAK) | 1h 45m | • | • | • | • | • | • | • |
| 36 | Shanghai (PVG) | Tokyo (NRT) | 3h 0m | • | • | • | • | |||
| 35 | Tokyo (NRT) | Shanghai (PVG) | 3h 45m | • | • | • | • | |||
| 40 | Manila (MNL) | Tokyo (NRT) | 4h 15m | • | • | • | • | • | • | • |
| 41 | Tokyo (NRT) | Manila (MNL) | 5h 20m | • | • | • | • | • | • | • |
| 152 | Sapporo (CTS) | Osaka (KIX) | 2h 30m | • | • | • | • | • | • | • |
| 332 | Okinawa (OKA) | Tokyo (NRT) | 2h 20m | • | • | • | • | • | • | • |
| 153 | Osaka (KIX) | Sapporo (CTS) | 2h 0m | • | • | • | • | • | • | • |
| 337 | Tokyo (NRT) | Okinawa (OKA) | 3h 25m | • | • | • | • | • | • | • |
| 94 | Manila (MNL) | Nagoya (NGO) | 3h 50m | • | • | • | • | • | • | • |
| 95 | Nagoya (NGO) | Manila (MNL) | 4h 50m | • | • | • | • | • | • | • |
| 401 | Tokyo (NRT) | Matsuyama (MYJ) | 2h 0m | • | • | • | • | • | • | • |
| 408 | Matsuyama (MYJ) | Tokyo (NRT) | 1h 30m | • | • | • | • | • | • | • |
| 12 | Taipei City (TPE) | Tokyo (NRT) | 3h 5m | • | • | • | • | • | • | • |
| 11 | Tokyo (NRT) | Taipei City (TPE) | 4h 20m | • | • | • | • | • | • | • |
| 615 | Tokyo (NRT) | Kumamoto (KMJ) | 2h 20m | • | • | |||||
| 616 | Kumamoto (KMJ) | Tokyo (NRT) | 1h 40m | • | • | |||||
| 380 | Okinawa (OKA) | Nagoya (NGO) | 2h 0m | • | • | • | • | • | ||
| 381 | Nagoya (NGO) | Okinawa (OKA) | 2h 35m | • | • | • | • | • | ||
| 641 | Tokyo (NRT) | Nagasaki (NGS) | 2h 25m | • | • | • | • | • | • | • |
| 642 | Nagasaki (NGS) | Tokyo (NRT) | 1h 40m | • | • | • | • | • | • | • |
Top airports served by Jetstar Japan
- Tokyo Narita Airport (NRT)
- Fukuoka Airport (FUK)
- Osaka Kansai Intl Airport (KIX)
- Sapporo Chitose Airport (CTS)
- Okinawa Naha Airport (OKA)
- Nagoya Chubu Centrair Intl Airport (NGO)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
- Takamatsu Airport (TAK)
- Matsuyama Airport (MYJ)
- Kumamoto Airport (KMJ)
- Manila Ninoy Aquino Intl Airport (MNL)
- Asahikawa Airport (AKJ)
- Miyazaki Airport (KMI)
- Kagoshima Airport (KOJ)
- Oita Airport (OIT)
Jetstar Japan contact information
- GKIATA code
- 0570 550 538Call
- jetstar.comVisit
Jetstar Japan information
| IATA code | GK |
|---|---|
| Routes | 46 |
| Top route | Fukuoka to Tokyo Narita Airport |
| Airports served | 18 |
| Top airport | Tokyo Narita |
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