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Jetstar Japan customer reviews
7.4
Based on 87 verified guest reviews
7.9Crew
7.2Comfort
6.5Entertainment
6.8Food
7.6Boarding
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Cons -
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Date
Pros:Japanese efficient considerate service!
The seats are very uncomfortable just was not a pleasant experience
my flight was cancelled an hour before departure and i have not received a refund yet.
Pros:Extra legroom in the emergency exit row
Cons:Couldn’t recline my seat
There was no social distancing on the plane. Lots of people sneezing, etc so the coronavirus measures they are taking are not adequate. Very uncomfortable flight. Also hard to get customer service support by phone in English.
A child behind me was kicking my seat and the cabin attendant noticed and kindly asked me if I’d like to switch to a different available seat. Really nice.
Pros:It got be from A to B
Cons:Offer at least water for free. Provide something to entertain people. A lot of turbulence that seem to be manageable but it was not at the time.
Pros:Nothing
Cons:I paid $170 for the ticket then at the counter they tell me to pay $240 for the baggage worst customer service 2 hours late, no water just bad, really bad
Pros:I did not use this flight
Cons:This flight was one of my flights going back to LA from Japan. But They canceled the flight suddenly and so my whole trip was cancelled without notifications and booked me on other flights (which was scheduled 2days later) but I didn’t receive any call or emails or anything. I bought this tickets through KAYAK (budget air) and Even kayak (budget air)did not send any emails or notifications. Budget air account page showed I didn’t have any flights in the future and that was really confusing. I noticed this cancellation on the day I was supposed to leave. I actually think notifying customers regarding flight cancellation or changes was KAYAK’s (budget air) responsibility because I bout tickets through them and they knew the flight changes. I found out the flight operating by Jet star was cancelled by myself and called customer center. Jetstar customer Center call charges expensive but always busy and they make you wait so long with charging. I was able to manage my trip eventually but this experience was very frustrating. the airflight company and this KAYAK should work more cooperatively for customers.
Pros:Staff processed us through quickly
Jetstar Japan flight status
Sat 11/23
Jetstar Japan route map – Which destinations does Jetstar Japan fly to?
Find out which destinations you can fly to direct with Jetstar Japan by entering your departure airport. If you want to know whether Jetstar Japan flies a certain route, enter both the departure and destination airport before hitting search.Sat 11/23
All Jetstar Japan flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 984 | Sapporo (CTS) | Fukuoka (FUK) | 2h 45m | • | • | • | • | • | • | • |
| 517 | Tokyo (NRT) | Fukuoka (FUK) | 2h 25m | • | • | • | • | • | • | • |
| 213 | Tokyo (NRT) | Osaka (KIX) | 1h 45m | • | • | • | • | • | • | • |
| 635 | Tokyo (NRT) | Miyazaki (KMI) | 2h 10m | • | • | • | • | • | • | • |
| 581 | Nagoya (NGO) | Fukuoka (FUK) | 1h 35m | • | • | • | • | • | • | • |
| 623 | Tokyo (NRT) | Kagoshima (KOJ) | 2h 15m | • | • | • | • | • | • | • |
| 603 | Tokyo (NRT) | Ōita (OIT) | 2h 5m | • | • | • | • | • | • | • |
| 624 | Kagoshima (KOJ) | Tokyo (NRT) | 1h 40m | • | • | • | • | • | • | • |
| 602 | Ōita (OIT) | Tokyo (NRT) | 1h 35m | • | • | • | • | • | • | • |
| 636 | Miyazaki (KMI) | Tokyo (NRT) | 1h 40m | • | • | • | • | • | • | • |
| 355 | Osaka (KIX) | Okinawa (OKA) | 2h 25m | • | • | • | • | • | • | • |
| 220 | Osaka (KIX) | Tokyo (NRT) | 1h 25m | • | • | • | • | • | • | • |
| 354 | Okinawa (OKA) | Osaka (KIX) | 1h 50m | • | • | • | • | • | • | • |
| 508 | Fukuoka (FUK) | Tokyo (NRT) | 1h 50m | • | • | • | • | • | • | • |
| 580 | Fukuoka (FUK) | Nagoya (NGO) | 1h 20m | • | • | • | • | • | • | • |
| 983 | Fukuoka (FUK) | Sapporo (CTS) | 2h 15m | • | • | • | • | • | • | • |
| 50 | Taipei City (TPE) | Osaka (KIX) | 2h 30m | • | • | • | • | • | • | • |
| 51 | Osaka (KIX) | Taipei City (TPE) | 3h 10m | • | • | • | • | • | • | • |
| 426 | Kochi (KCZ) | Tokyo (NRT) | 1h 25m | • | • | • | • | • | • | • |
| 801 | Tokyo (NRT) | Asahikawa (AKJ) | 1h 55m | • | • | • | • | • | • | • |
| 800 | Asahikawa (AKJ) | Tokyo (NRT) | 1h 50m | • | • | • | • | • | • | • |
| 423 | Tokyo (NRT) | Kochi (KCZ) | 1h 45m | • | • | • | • | • | • | • |
| 449 | Tokyo (NRT) | Takamatsu (TAK) | 1h 45m | • | • | • | • | • | • | • |
| 440 | Takamatsu (TAK) | Tokyo (NRT) | 1h 20m | • | • | • | • | • | • | • |
| 115 | Tokyo (NRT) | Sapporo (CTS) | 1h 45m | • | • | • | • | • | • | • |
| 116 | Sapporo (CTS) | Tokyo (NRT) | 1h 45m | • | • | • | • | • | • | • |
| 152 | Sapporo (CTS) | Osaka (KIX) | 2h 30m | • | • | • | • | • | • | • |
| 153 | Osaka (KIX) | Sapporo (CTS) | 2h 0m | • | • | • | • | • | • | • |
| 611 | Tokyo (NRT) | Kumamoto (KMJ) | 2h 15m | • | • | • | • | • | • | • |
| 612 | Kumamoto (KMJ) | Tokyo (NRT) | 1h 40m | • | • | • | • | • | • | • |
| 642 | Nagasaki (NGS) | Tokyo (NRT) | 1h 40m | • | • | • | • | • | • | |
| 641 | Tokyo (NRT) | Nagasaki (NGS) | 2h 25m | • | • | • | • | • | • | |
| 14 | Taipei City (TPE) | Tokyo (NRT) | 3h 0m | • | • | • | • | |||
| 13 | Tokyo (NRT) | Taipei City (TPE) | 4h 20m | • | • | • | • | |||
| 40 | Manila (MNL) | Tokyo (NRT) | 4h 15m | • | • | • | • | • | • | • |
| 41 | Tokyo (NRT) | Manila (MNL) | 5h 20m | • | • | • | • | • | • | • |
| 405 | Tokyo (NRT) | Matsuyama (MYJ) | 1h 50m | • | • | • | • | • | • | • |
| 402 | Matsuyama (MYJ) | Tokyo (NRT) | 1h 30m | • | • | • | • | • | • | • |
| 335 | Tokyo (NRT) | Okinawa (OKA) | 3h 25m | • | • | • | • | |||
| 94 | Manila (MNL) | Nagoya (NGO) | 3h 50m | • | • | • | • | |||
| 334 | Okinawa (OKA) | Tokyo (NRT) | 2h 20m | • | • | • | • | |||
| 95 | Nagoya (NGO) | Manila (MNL) | 4h 50m | • | • | • | • | |||
| 36 | Shanghai (PVG) | Tokyo (NRT) | 3h 0m | • | • | • | ||||
| 35 | Tokyo (NRT) | Shanghai (PVG) | 3h 45m | • | • | • |
Top airports served by Jetstar Japan
- Tokyo Narita Airport (NRT)
- Fukuoka Airport (FUK)
- Osaka Kansai Intl Airport (KIX)
- Sapporo Chitose Airport (CTS)
- Okinawa Naha Airport (OKA)
- Nagoya Chubu Centrair Intl Airport (NGO)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
- Matsuyama Airport (MYJ)
- Takamatsu Airport (TAK)
- Kumamoto Airport (KMJ)
- Asahikawa Airport (AKJ)
- Kochi Airport (KCZ)
- Nagasaki Airport (NGS)
- Oita Airport (OIT)
- Kagoshima Airport (KOJ)
Jetstar Japan contact information
- GKIATA code
- 0570 550 538Call
- jetstar.comVisit
Jetstar Japan information
| IATA code | GK |
|---|---|
| Routes | 46 |
| Top route | Fukuoka to Tokyo Narita Airport |
| Airports served | 18 |
| Top airport | Tokyo Narita |
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Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.