Book Budget hire cars in Knoxville

Reviews for Budget in Knoxville

Recent reviews

Traveller rating

Wonderful

13

Very Good

4

Good

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Okay

3

Fair

0

Mediocre

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Poor

18

10.0

Specific car I had (Malibu) is such an uncomfortable car. Drove fine, just super cramped, shoulda asked for a Kia or a midsize. Oh wellReviewed 16 Jul 2024

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2.0

The office people very rude. Car was disgusting tar all over it car smelled of smoke. The people lie at the office.Reviewed 5 Jul 2024

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2.0

I received a van that had not been serviced and was left stranded waiting for a tow truck that never arrived resulting in a call back to Budget. 9 hours later I had a replacement vehicle but Budget tried to "hold my personal property hostage" at the hanger where the tow truck was taking the broken down vehicle and it took over an hour to get my belongings transferred from the broken down vehicle to the new vehicle. When I arrived to pick up initially, I was told that it showed a 10:00 am pick up in their computer, but my paperwork showed 12:00 p.m. While on my trip, I had to trade vehicles 4 more times due to issues with the replacements given. As a corporate, the business practices were challenging to navigate and I got the run around numerous times and often was unable to understand the Budget phone workers due to broken English. To say the least, I will never rent from Budget again, but likely the last vacation my mother will be able to take was impeded by the repetitive issues with rentals through Budget.Reviewed 24 Jun 2024

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6.0

When a tire has a big chunk out of it, don't have your associates say it's ok to drive.Reviewed 20 Apr 2024

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10.0

The process was quick and easy.Reviewed 10 Feb 2024

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2.0

There was several cars in the lot and was told no availability. Kayak services didn't no change my pick up. Regardless if you have cars in the lot but he offered me to pick up one the next day. Want use that budget in the future..Reviewed 25 Jan 2024

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8.0

vehicle had a very poor, unusable driver side windshield wiper.Reviewed 1 Dec 2023

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10.0

I appreciated the helpfulness of the phone representative .Reviewed 23 Oct 2023

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6.0

The vehicle was great for 6 people and we had plenty of room for luggage. The men at the Clinton hwy Budge maybe not so much. When I went to pick up the man that walked to go over car with me. Rushed around and when I pointed stuff out he said that fine. The front and mirrors were so nasty they were different color than van. He didn’t even look inside with me. When we get home and start to load let down back seats there was dog hair all under them. The rest of van was clean and vacuumed. . I took pictures we weren’t putting anything under seat so wasn’t that concerned just didn’t wanna get blamed for it. When we returned I told man at counter and he was very rude told me ( Ma’am that isn’t possible) I said yes it is… I tried to show him pictures with time and date on them,He went and looked at van. The only place there was hair was under back seat. He came back in asked me to sign paper and with no apology and told me to have a good day. Get people to work in the office that care about your customers especially if they can prove what they are saying. Don’t discredit people and treat them like they don’t matter. The price and vehicle was great. Customers service not so much.Reviewed 18 Oct 2023

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2.0

They didn’t have a car for meReviewed 16 Oct 2023

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10.0

Awesome! Quick and easy at my pick up location (Clinton Way) Long wait at airport . I went there first on accident Would totally recommend the Clinton Way location! Drop off at Nashville airport super easy and fast.Reviewed 15 Sept 2023

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8.0

Make sure the pickup is at the airport and not a $60 cab ride 17 miles away. They don’t make that clear enough. But the people were fantastic!Reviewed 17 Oct 2022

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• Where are some of the best pickup locations for Budget rentals in Knoxville?

  A very common place to pick up a rental car in Knoxville is at the Knoxville McGhee Tyson Airport (TYS). While this is a great location for travelers arriving by air, people who are already in the center of Knoxville have better choices. For example, the location at 5535 Clinton Highway is much closer to the center of Knoxville and thus, much easier to get to for you rather than traveling back to the airport. For those that are to the west of the center of Knoxville, another option is the location at 8014 Kingston Pike.

• What are some reasons to choose Budget rental cars in Knoxville?

  Budget is known for its commitment to customer satisfaction and typically provides good customer service. Their staff is often friendly and accommodating. Budget allows one-way rentals, giving you the flexibility to drop your car somewhere other than where you picked it up, which can be useful for road trips. Budget provides extra services like GPS rental, child safety seats, and roadside assistance, making it convenient for your specific needs. Budget has a commitment to sustainability and offers eco-friendly rental options, such as hybrid and electric vehicles.

• Where should I look for a parking spot for my rental in Knoxville?

  Downtown Knoxville has numerous parking garages, lots, and on-street parking spaces. This area offers convenient access to restaurants, shops, businesses, and cultural attractions. Costs here are about $1 to $7 to park for 1 hour. Market Square is a vibrant part of downtown Knoxville known for its restaurants, boutiques, and live entertainment. There are parking options in the vicinity, including garages and surface lots. When visiting local parks or attractions like World's Fair Park, Zoo Knoxville, or the Knoxville Botanical Garden, look for designated parking areas.

• What is the most popular car hire from Budget in Knoxville?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Budget in Knoxville.

• How many car hire locations does Budget have in Knoxville?

  Budget has 3 hire locations in Knoxville. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: McGhee Tyson airport (TYS)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from McGhee Tyson airport (TYS)?

  Yes